Surespan USA, Inc.

Managing costs on large-scale infrastructure programs is an enormous challenge. As infrastructure consultants and program managers, it’s one of the most important ways that we help our clients. Just as delivery models demand different approaches, every project is unique. Likewise, different clients want different levels of control over their programs. To satisfy clients and integrated stakeholder teams and to drive effective, proactive interventions, the program management team must generate insights that provide the appropriate level of visibility over commercial and financial data as well as project delivery progress. This is as much about identifying areas for improvement as creating a culture that always examines where further improvements can be made. At Surespan, we constantly innovate the way we use systems, tools, and data analysis so that we can trust the data and the insights it brings. Following are some key ways that combined data analysis and behavioral approach helps us to avoid the use of ‘I think’ or ‘I feel’ in decision-making, allowing us to drive project efficiencies while helping clients meet strategic outcomes, particularly on large infrastructure programs.