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Aravali Marriott Resort & Spa, Delhi NCR appoints Mandeep Kumar as director of operations
on 05/10/2026 at 10:10 am
In his new role, Kumar will oversee the overall operations of the resort, providing strategic direction across key departments including food & beverage, rooms, and guest services. He will play a pivotal role in enhancing operational efficiencies, elevating service standards, and ensuring seamless guest experiences, while aligning the resort’s performance with Marriott’s global benchmarks.
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Novotel New Delhi City Centre appoints Richa Trikha as director of sales and marketing
on 05/10/2026 at 9:30 am
In her new role, Trikha will lead the hotel’s sales and marketing strategy, driving business growth across key segments including corporate, MICE, and social events.
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7th HRAWI Conclave & Awards for empowering hospitality concludes successfully In Surat
on 05/10/2026 at 7:30 am
The event featured expert-led panel discussions on critical topics - ‘Understand Adulteration in Dairy Products & Raw Materials used in Hospitality Industry’ and ‘Prevent Fire by Good Maintenance and Good Housekeeping’. The highlight of the event was a discussion on ‘Induction as an alternative & Conventional Fuel’ which threw light on adoption of alternative fuels including induction in the hospitality industry, said a release.
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Accor India launches Accelerate by Accor - an initiative to skill youth from underserved communities
on 05/10/2026 at 6:34 am
Anchored in Accor’s global purpose ‘Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care’, the initiative reflects the Group’s continued focus on enabling equitable access to employment and building a more inclusive hospitality ecosystem in India. By collaborating with The Job Plus and Tourism & Hospitality Skill Council, Accor is building a robust, scalable pipeline of hospitality talent. With a strong foundation and clear focus on outcomes, the programme will enable the youth to unlock meaningful career opportunities, achieve financial independence, and become active contributors to India’s growing hospitality ecosystem, said a release.
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BHVL unveils plan to invest Rs 1,000 crore over the next five years in Karnataka on 10th anniversary of Grand Mercure Mysuru
on 05/10/2026 at 6:27 am
By prioritising the development of the local micro-economy and investing in cutting-edge sustainable infrastructure, the company ensures that Mysuru remains firmly on the radar as a top-tier global tourism destination. The company has also has launched an aggressive "Vision 2031" strategy to double its room inventory, with plans to add approximately 1,700 new keys over the next five years backed by a capital investment of Rs 3,600 crore, said a release issued by Brigade Hotel Ventures Limited.
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CCI orders antitrust probe into liquor major Pernod Ricard, seven others
on 05/09/2026 at 8:30 pm
The Competition Commission of India (CCI) has ordered an investigation into French liquor major Pernod Ricard over allegations that it entered into exclusive arrangements with retailers in Delhi-NCR to boost sales of its brands and restrict rival products.
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Spalba appoints Erica Seo as business head – APAC; expands regional presence
on 05/09/2026 at 10:30 am
Seo will drive APAC business and strategy with a focus on revenue growth, regional partnerships, and multi-market event mandates, as demand rises for large-format, experience-led corporate and brand events.
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The Astor Goa appoints Pradeep Kumar Thakur as executive chef
on 05/09/2026 at 9:30 am
At The Astor Goa, Thakur will lead the culinary vision with a focus on ingredient-first cooking—where technique enhances, rather than masks, natural flavours. His style blends the depth of Mughlai traditions with the vibrancy of Goan cuisine, elevated through global finesse and brought alive via charcoal grills, slow cooking methods like dum-pukht, and live-fire experiences.
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Opulent Oasis Hospitality debuts with Gir retreat Wild Calm in Gujarat, eyes the experiential hospitality segment
on 05/09/2026 at 8:30 am
At a time when India’s hospitality landscape is witnessing rapid expansion across luxury and mid-scale segments, Opulent Oasis Hospitality is positioning itself to address what it sees as a structural gap between high-cost niche luxury and formula driven commercial hotels. Wild Calm will feature 53 keys, including private pool villas and immersive stay formats, supported by a curated mix of amenities such as a clubhouse, swimming pool, multi-cuisine restaurant, kitchen garden and an activity arena designed for cultural programming and gatherings. Outdoor engagement spaces including pickleball courts, box cricket and curated landscape interventions such as a Miyawaki forest further anchor the property in its natural setting, said a release.
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HFTP eyes India as APAC hub to roll out global certifications in hospitality tech and finance
on 05/09/2026 at 7:30 am
Global hospitality body HFTP is strengthening its India presence with flagship certification programmes in finance and technology, while positioning the country as a hub to expand into Asia Pacific and drive industry-wide professional skill development. HFTP has announced the signing of an LoI with AIMA to deliver their global certifications in India.
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Keys Select by Lemon Tree Hotels, Amritsar announces official opening
on 05/09/2026 at 6:30 am
The hotel features 50 well-appointed rooms, designed to offer a comfortable and contemporary stay. Guests can enjoy a range of facilities, including Keys Café, an all-day dining restaurant serving Indian and international cuisine, along with in-room dining services. The property also offers a well-equipped boardroom for meetings and a fitness center for recreation. This opening marks a significant step in the company’s continued expansion into high-potential cultural and spiritual destinations across India, further strengthening its footprint in North India, said a release.
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Courtyard by Marriott Kochi Infopark opens in Kakkanad, offering contemporary stays in the heart of the IT corridor
on 05/09/2026 at 6:14 am
The hotel has 218 rooms, four F&B outlets, Clove the all-day dining outlet, All Spice the Indian restaurant, Caper the lounge bar as well as the lobby-level Deli. It has four venues spanning over 8,000 square feet for corporate gatherings and social celebrations, a rooftop infinity pool and 24/7 fitness centre and spa, said a release.
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Hotel Palacio expands Guwahati presence with Paltan Bazar Launch; announces Rs 800 crore growth roadmap
on 05/08/2026 at 12:30 pm
With this addition, the brand now operates three properties overall — two in Guwahati and one in Alipurduar — marking a steady expansion of its footprint in the region. Alongside the launch, Palacio Hospitality unveiled a Rs 800 crore expansion roadmap, with plans to develop 10 properties over the next decade, primarily focused on the Northeast while remaining open to opportunities across key markets in India. Strategically located in Guwahati’s central commercial and transit hub, the Paltan Bazar property is designed to cater to the city’s growing demand for quality accommodation, events, and curated dining experiences, driven by increasing business activity and tourism.
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IHCL signs a Tree of Life resort in Kamshet, Maharashtra
on 05/08/2026 at 11:30 am
The 30-key Tree of Life Kamshet offers expansive views of the Sahyadri hills. The resort features an all-day dining restaurant with a bar and houses recreational amenities like a swimming pool and an outdoor nature spa along with event spaces including a glasshouse with adjoining lawns and an amphitheatre, designed to host social and corporate gatherings. Tree of Life Kamshet also designs curated experiences with organic farming, wine and jam making and bespoke lakeside dining, said a release.
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Roswyn, a Morgans Originals Hotel, officially launches in Mumbai as a global lifestyle benchmark
on 05/08/2026 at 10:30 am
The 109-suite luxury property opened for business in Mumbai, promising an unmatched Art Deco-inspired experience blending homey sophistication with transformative hospitality. Featuring one- and two-bedroom suites with office spaces, kitchenettes, and home bars, plus speciality restaurant Fi’Lia, signature bar Black Lacquer, and a versatile Third Room floor for events, offices, or clubs, the hotel redefines lifestyle luxury in India. Gaurav Bhushan, Ennismore group CEO and chairman Accor India, emphasised capitalising on post-Covid shifts towards experiences over goods, while owner and managing director of Shrem Airport Hotels, Nitan Chhatwal highlighted India's rising per capita GDP enabling premium indulgences.
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Shivam Singh joins Welcomhotel By ITC Hotels, Dwarka, New Delhi as marketing and public relations manager
on 05/08/2026 at 9:30 am
In his new role, Singh will lead the hotel’s integrated marketing communications, public relations initiatives, brand collaborations, and guest engagement strategies. His responsibilities will include strengthening media relations, enhancing digital storytelling, driving marketing campaigns, and supporting the property’s positioning as a preferred destination for business, leisure, and experiential hospitality in Delhi.
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IHG Hotels & Resorts signs Garner Hotel Jagdalpur with United Hospitality Management, marking entry into Chhattisgarh’s growing Bastar region
on 05/08/2026 at 9:26 am
New signing reinforces owner confidence in Garner’s scalable growth model as the brand expands across India’s emerging destinations
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JW Marriott Hotel Bengaluru appoints Ayush Saraf as training manager
on 05/08/2026 at 8:30 am
In his role, Saraf will lead the hotel’s learning and development function, with a focus on building leadership capability, enhancing service culture, and empowering associates to consistently deliver refined and intuitive guest experiences.
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Sayaji Hotels marks its arrival in Sasan Gir with opening of The Forest Chapter by Sayaji
on 05/08/2026 at 6:30 am
Located near the famed Gir National Park, this is the best resort in Sasan Gir, inviting guests to slow down and reconnect with nature through thoughtfully designed spaces and intuitive hospitality. Enhancing this connection further, the property offers locally immersive experiences, allowing guests to engage meaningfully with the region’s rich biodiversity, culture, and natural surroundings. This resort in Sasan Gir features 25 well-appointed cottages and villas, including Premium Cottages, Superior Cottages, and Suite Villas, each crafted to blend rustic charm with modern comfort. Spacious interiors, earthy aesthetics, and serene surroundings create a tranquil forest staycation for travellers seeking both relaxation and exploration.
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Marriott raises annual room revenue growth forecast amid strong travel demand
on 05/07/2026 at 3:30 pm
Marriott reiterated its optimism about international tourism, supported by the FIFA World Cup, and expects the uplift to continue in the third quarter. It expects 2026 revenue per available room - a key lodging metric that acts as a proxy for pricing power - to grow between 2 percent and 3 percent, compared with a 1.5 to 2.5 percent increase forecast earlier. Its shares gained about 2 percent. CEO Anthony Capuano said travel and experiences remained a priority over consumption of hard goods across demographics, and the shift was visible even in lower-income households.
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Meghalaya empowers local tourism champions; announces major support for homestays, infrastructure, and the youth
on 05/07/2026 at 1:30 pm
A key highlight of the event was the expansive rollout of Government support for the local tourism ecosystem. Under the Chief Minister’s Meghalaya Homestay Mission, which targets the creation of 3,000 new homestays and over 15,000 jobs by 2028, sanction letters were distributed to the initial cohort out of approved applications. Furthermore, the Community-Led Tourism Infrastructure Scheme has announced up to Rs 3.40 crore in funding for 58 new beneficiaries, providing tiered grants ranging from Rs 5 lakh to Rs 20 lakh based on site footfall, building upon the Rs 10 lakh grants already awarded to 20 existing projects. The event also felicitated the success of the Prime Minister’s Employment Generation Programme (PMEGP) Homestay Scheme, which has sanctioned Rs 115.68 crore and disbursed Rs 102 crore for over 900 beneficiaries to date, by awarding a Rs 20,000 cash prize to each of the State's top ten performing hosts.
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Food Service India, Chef's Art, seasoning brand aims to target Rs 500 crore turnover in next two years
on 05/07/2026 at 10:30 am
The move marks a strategic effort to build on the brand’s legacy while scaling it into a future-ready powerhouse for the food B2B solutions organised industry. As part of this strategy, Food Service India will invest in a new manufacturing plant to enhance production capacity and drive innovation. The company is also strengthening its distributor network and focusing on new customer acquisition to expand its market footprint. A robust pipeline is in place to drive turnover growth by March 2028, with an emphasis on improving profitability and operational efficiencies.
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Bhupender Singh appointed executive housekeeper of Four Points by Sheraton & Marriott Executive Apartments, Amritsar
on 05/07/2026 at 9:30 am
With over 12 years of experience in housekeeping operations, Singh brings strong expertise in service excellence, operational planning, quality assurance, and team leadership. He has played an integral role in the pre-opening phase of the property spearheading housekeeping setup, recruitment, SOP implementation, and ensuring operational readiness, said a release.
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Rassense Private Limited announces appointment of Ramkumar Rajaram as chief operations excellence officer
on 05/07/2026 at 8:30 am
In this role, Rajaram will lead enterprise-wide initiatives to embed operational excellence, enhance efficiency, strengthen the company’s business portfolio, deliver targeted EBITDA outcomes, and drive transformation across processes, technology, and execution. In addition he will continue as a member of the company's executive council to steer the next phase of the company's growth.
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Clarissa Group signs MoU with Swami Rama Himalayan University to strengthen industry-academia collaboration
on 05/07/2026 at 6:28 am
This partnership aims to create a robust ecosystem that bridges the gap between theoretical learning and practical industry exposure. The MoU will focus on key areas including structured internships, campus placements, guest lectures, outbound leadership programs, research collaborations, and joint certification initiatives. Under this collaboration, Clarissa Group will offer 3–6 months of structured industrial training to students across its premium properties, including Jim Corbett, Mukteshwar, and Goa, as well as its corporate office in Noida (Delhi NCR). The training will provide hands-on exposure across multiple hospitality functions such as front office, food & beverage service, kitchen operations, housekeeping, sales & marketing, revenue management, digital marketing, and market research, said a release.
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Q1 Trading Update to 31 March 2026
on 05/07/2026 at 6:00 am
Very strong Q1 trading performance with better than expected Global RevPAR growth of +4.4%. Continued development momentum, with underlying signings and openings ahead of last year. Confident of achieving consensus growth forecasts and profit expectations.
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Swiggy, Eternal shares tumble up to 30% in 2026 so far. Time to buy or better to wait?
on 05/07/2026 at 4:56 am
Swiggy and Eternal shares have plunged up to 30% this year, prompting questions about investment timing. While Eternal shows long-term gains, both companies listed at high valuations. Analysts advise caution, suggesting investors wait for clearer earnings and normalized valuations before buying, with Swiggy offering a slightly better risk-reward for a long-term view.
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Investor Presentation - May 2026
on 05/04/2026 at 4:38 pm
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Aman Gupta’s SailThru Ventures invests in Rosier Foods
on 05/04/2026 at 2:30 pm
The company plans to strategically deploy the fresh capital towards strengthening its sourcing and supply chain capabilities, expanding its farmer network, and investing in brand building and customer acquisition. A key focus area will be scaling its farm-to-table ecosystem by deepening partnerships with farmers and enhancing backend infrastructure to ensure consistent quality at scale. Additionally, Rosier Foods will invest in product innovation and portfolio expansion across high-growth wellness categories, while further building its direct-to-consumer presence and distribution footprint across India.
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New policy will benefit premium brands, hurt local ones, distillers tell Karnataka CM Siddaramaiah
on 05/04/2026 at 6:30 am
Local alcohol manufacturers in Karnataka have urged Chief Minister Siddaramaiah to review the proposed liquor tax system, saying it favours multinational premium brands over cheaper local products.
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As mercury soars, e-commerce platforms step up measures to protect delivery workers
on 05/04/2026 at 4:30 am
Indian e-commerce and quick-commerce platforms are introducing measures to protect delivery workers from severe heatwaves. Companies are providing cooling gear, air-conditioned rest hubs, and health check-ups. Initiatives include specialized jackets, shaded rest points, and medical support. These efforts aim to safeguard the frontline workforce during the harsh summer months.
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India's food delivery sector poised for double-digit growth as tier-2 adoption and frequency rise: Report
on 05/03/2026 at 5:00 am
India's online food delivery market is entering its next growth phase, driven less by new user acquisition and more by rising order frequency, expanding Tier-2+ penetration and steady average order value (AOV) expansion, according to Investec Equities. The sector is expected to scale from $ 9.1 billion in 2024 to nearly $ 27 billion by 2030, growing at a 19 per cent CAGR, as digital adoption and urbanisation reshape consumption patterns.
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Elior India bets on technology, infrastructure and strategic deals to double revenue in three years
on 05/01/2026 at 4:30 am
With India emerging as a key growth market, Ashwani Vohra managing director of Elior India outlines how his company is sharpening its focus on scalable systems, infrastructure and selective investments to accelerate growth. It is betting on a mix of organic expansion, acquisitions and technology-led efficiencies to strengthen its position in the evolving corporate and institutional catering landscape.
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Kimpton Ashbel New York – Park Avenue opens in Historic Midtown Manhattan Landmark
on 04/30/2026 at 6:12 pm
A townhouse-inspired retreat introduces residential design, gathering spaces and a new neighborhood café in Midtown Manhattan
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IHG Hotels & Resorts and OzHarvest surpass one million meals milestone
on 04/30/2026 at 7:39 am
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Uber adds hotel booking in push to become 'everything app'
on 04/30/2026 at 6:32 am
Uber on Wednesday unveiled a new feature allowing users to book a hotel room directly from its app, the latest step in its push to become a one-stop shop for everyday needs. The San Francisco-based company will now let users book hotel rooms through the app via a partnership with travel site Expedia, which lists more than 700,000 properties.
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IHG Hotels & Resorts strengthens its resort offering in India with signing of Holiday Inn Resort Alwar
on 04/29/2026 at 7:45 am
The 150-key resort will cater to growing weddings, MICE and leisure demand in one of North India’s emerging destinations
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IHG accelerates growth in Egypt with dual Holiday Inn signing and marks entry into the city of Aswan
on 04/29/2026 at 7:14 am
Two new signings add 400 keys to IHG’s expanding portfolio in one of the country’s most sought-after tourism destinations
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Zomato owner Eternal beats profit view on food delivery, quick commerce boost
on 04/29/2026 at 5:30 am
Eternal has historically passed on moderate cost increases without affecting demand, Goyal said, adding the firm was increasingly relying on platform fees and discounts for price-sensitive customers. Curated offerings and meals priced under Rs 250 aided Zomato, the food delivery business, the company said, with net order value jumping 18.8 percent year-on-year, a third straight quarterly gain.
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Key Openings, Brand Debuts Fuel Growth Across MLAC Region for IHG Hotels & Resorts
on 04/28/2026 at 2:00 pm
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RBS acquires Zeko to accelerate AI innovation across hospitality
on 04/27/2026 at 2:30 pm
The acquisition strengthens RBS’s guest experience capabilities as the company continues building an intelligent, unified platform designed to simplify operations and drive revenue across hospitality environments. By integrating Zeko’s capabilities, RBS expands its ability to deliver intelligent, guest-facing tools that drive ancillary revenue, reduce staff workload, and create more consistent, personalised experiences across hotels, resorts, ranches, lodges, outfitters, restaurants, food and beverage operations, and retail environments, said a release
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IHG Hotels & Resorts Expands Reward Offering In Germany Through PAYBACK Partnership
on 04/27/2026 at 7:00 am
The partnership gives 35 million existing PAYBACK members a new way to earn rewards at IHG hotels
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IHG Hotels & Resorts Signs Second Holiday Inn Express in Japan
on 04/27/2026 at 6:30 am
223-key Holiday Inn Express Sapporo Susukino scheduled to open in July 2026 after extensive renovation First Holiday Inn Express hotel in Hokkaido, complementing IHG’s existing portfolio of seven hotels in Hokkaido Central location in Susukino, catering to strong demand and growth of visitors to Sapporo
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Platforms, brands accelerate agentic commerce push as fintechs plug payment gaps
on 04/27/2026 at 5:30 am
Indian ecommerce giants like Flipkart and Bigbasket are building AI storefronts to enable agentic commerce, allowing AI to shop autonomously on platforms like ChatGPT. Fintechs have enabled payments, paving the way for automated searching, ordering, and payment. Brands are preparing for this future, with quick commerce and travel sectors leading adoption.
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Indian food delivery giant Zomato drops pricing clause after pushback, source says
on 04/24/2026 at 10:30 am
For years, Zomato has had a "charges for price disparity" clause in its contracts, which allowed it to fine restaurants if their eat-in or their own delivery prices were lower than those listed on the Zomato app. Zomato's contracts also stated that it could use mystery shopping, or secretive restaurant visits, among other tactics to check that outlets were not undercutting the app in price, according to contracts seen by Reuters. The clause was never enforced but has been dropped now, a Zomato source said on Thursday, without explaining the rationale for the decision.
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IHG Hotels & Resorts and Vinhomes Green Paradise Can Gio Introduces Four International Hotel Brands to Coastal Megacity
on 04/24/2026 at 5:23 am
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Pain in the pack to tear margin of alcobev makers 150-200 bps, said CRISIL
on 04/23/2026 at 4:30 am
evenue growth is likely to slow to 5–7 percent due to bottle availability issues, in sharp contrast to the 11% CAGR1the industry clocked over the last three fiscals. However, despite lower cash flows, a reduction in inventory will provide temporary relief to the working capital cycle for alcobev makers. This is as per a study of 31 alcobev makers (including 10 listed entities), which account for around 30 percent of the organised alcobev industry revenue of Rs 3.8 lakh crore, , said a release issued by CRISIL.
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Momentum reports positive EBITDA and 85% customer repeat rate in FY26; halves cash conversion cycle amid 3.3x revenue surge
on 04/22/2026 at 11:30 am
Momentum’s FY26 growth was anchored by a 4.6x increase in its customer base, reaching 12,000+ monthly-transacting businesses. This expansion drove monthly order volumes to surpass 50,000, up from ~17,300 at the start of the year. The platform’s deep integration into supply chains is evidenced by top-decile repeat rates exceeding 85 percent and a doubling of Average Order Value (AOV) to Rs 10,000+. These operational gains were matched by world-class logistics efficiency, as the company halved its cash conversion cycle to 36 days and slashed inventory hold time to just 17 days, said a release.
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From May 1, menus must state if cheese analogue used: Maharashtra FDA
on 04/22/2026 at 6:30 am
In a press note, FDA said consumers had complained about being misled by outlets using cheese analogue without disclosure. It said some products were being sold under names resembling paneer or cheese, confusing buyers. The note said there are distinctions between paneer and cheese analogue under food safety regulations. Paneer, it said, is made only from milk, while dairy or cheese analogue is made with edible oils, starch, emulsifiers and other non-milk ingredients, although it may resemble paneer or cheese.
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Tushar Tripathi appointed CEO of Wagh Bakri Tea Group
on 04/21/2026 at 9:30 am
Tripathi brings to the new role his rich leadership experience across operations, manufacturing, quality systems, supply chain management, and business transformation. At Wagh Bakri, he played a key role in strengthening operational excellence, long-term growth, and strategic infrastructure investment.
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ECI announces 48-hour 'Dry Day' ahead of polling in West Bengal, Tamil Nadu
on 04/21/2026 at 6:30 am
The Election Commission of India has directed a 48-hour 'Dry Day' in poll-bound areas of West Bengal and across Tamil Nadu, in a bid to ensure free and fair voting, an official statement said on Monday.
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How AI is Pushing Past Hotel Guest Personas
on 03/26/2026 at 10:16 am
AI requires contextual, real-time guest data rather than static personas to deliver effective personalization and capture revenue opportunities.
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Ten AI Customer Service Statistics for 2026 That Will Shape Your CX Strategy
on 03/26/2026 at 10:16 am
Survey of U.S. customers reveals 49% are more comfortable with AI support, but 68% still prefer human agents when problems arise.
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EEA Partners with Con-ServeTM ESG data intelligence platform
on 03/26/2026 at 9:58 am
The partnership will enable hospitality businesses to access ISO-compliant sustainability data and industry benchmarking for ESG compliance.
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Trust and Rewards Top the List of What Matters Most to Travelers, New Choice Hotels International Research Shows
on 03/26/2026 at 9:41 am
Survey of 2,142 travelers shows 83% prioritize trust over price, with rewards programs and thoughtful service gestures driving value perceptions more than basic amenities.
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Meliá Hotels International makes strategic debut in Tunisia with 3,000-room development plan
on 03/26/2026 at 9:37 am
Spanish hotel giant will operate five properties through partnership with MHG, starting with 307-room Mahdia resort opening this year.
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The Future of Hotel Technology: 30 Key Trends for 2026
on 03/26/2026 at 9:34 am
The article outlines AI-driven revenue optimization, unified data platforms, and mobile-first guest services as the core technology priorities reshaping hotel operations.
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Loews Hotel & Co Introduces “Alchemy by Loews Hotels”
on 03/26/2026 at 9:18 am
The hotel chain launches a brand-wide cocktail program featuring house-made tinctures, tableside presentations, and local ingredients across participating properties.
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Hyatt Advances Growth Strategy in EAME with Hyatt Select Debut
on 03/26/2026 at 9:09 am
Hyatt's first European Hyatt Select will open in Berlin in 2028, part of a strategy to double Essentials portfolio rooms in EAME by 2030.
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Tengile MalaMala Collection Launches in South Africa’s Sabi Sand and Malamala Game Reserve
on 03/26/2026 at 9:01 am
The community-partnered collection unites six lodges along 20 kilometers of Sand River, with new flagship Khensani River Lodge opening December 2026.
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Transforming Hotel F&B with Mobility-Driven Operations
on 03/26/2026 at 8:51 am
American Liberty Hospitality reports 10-15% F&B revenue increases and 10-20% faster service after deploying mobile POS across five properties.
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HVS Insights: Journeys Through Uncertainty - The Middle East Crisis and Its Impact on India’s Hospitality Sector
on 03/26/2026 at 8:31 am
HVS analysis reveals how Middle East tensions are disrupting global aviation while creating opportunities for India to capture redirected demand and strengthen domestic tourism.
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From browsing to conversation: AI Infrastructure to compete in the new hotel ecosystem
on 03/26/2026 at 8:00 am
Mirai argues hotels need AI infrastructure designed for conversation in addition to web browsing to compete with OTAs in the new conversational commerce era.
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Why You Are Unable to Deliver Personalization: The Antidote
on 03/26/2026 at 8:00 am
The hospitality industry fails at personalization due to split digital journeys where marketing content is disconnected from booking systems, resulting in 82% cart abandonment rates.
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TrustYou and Apaleo Present “Magic Moments”: Always-Reply, Always-On Guest Communication Powered by AI
on 03/26/2026 at 8:00 am
TrustYou and Apaleo's joint solution enables hotels to provide 24/7 AI-powered guest communication across all channels from booking to post-stay.
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Catching Flights and Feelings? Travel’s Pivot from Finding Yourself to Finding Each Other
on 03/26/2026 at 1:32 am
Hotels are redesigning common spaces and programming to facilitate connections among solo travelers seeking social experiences, not just solitude.
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Fliggy goes live with bookings via AI interface
on 03/25/2026 at 9:23 pm
Fliggy's AI bookings surged 800% during Spring Festival, with attraction tickets up 24-fold as consumers shift from AI search to task execution.
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Canary Technologies Named Best Digital Tipping Solution in 2026 HotelTechAwards
on 03/25/2026 at 7:55 pm
Canary won the 2026 HotelTechAward based on verified hotelier reviews, with its platform allowing mobile tipping without app downloads.
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Tambourine Reimagines Nevis for a New Era of Luxury Travel, Honored with 2025 Adrian Award
on 03/25/2026 at 6:00 pm
Tambourine's Nevis rebrand drove mobile engagement up 84%, hotel leads up 75%, and restaurant leads up 2,281%.
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Restaurants Drive 18.6% RevPAR Growth, Independent Hotels Lose Ground to OTAs
on 03/25/2026 at 3:23 pm
Wednesday revealed F&B emerging as hotels' primary differentiator and distribution challenges intensifying for independents. Analysis shows hotels with culturally relevant dining see 18.6% RevPAR growth as restaurants transform from cost centers to the anchor driving bookings. Meanwhile, Cloudbed...
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UrVenue to Showcase Unified Booking and Experience Commerce Platform at Indian Gaming Tradeshow and Convention 2026
on 03/25/2026 at 2:15 pm
UrVenue will demo its unified platform for managing resort amenities at the April gaming convention, previewing new features like 3D seat maps and multi-day bookings.
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‘Vibe Coding’ Has Arrived for Businesses
on 07/09/2025 at 4:00 am
The Wall Street Journal
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Choice Hotels Partners with SSAW Hotels to Launch Major Hospitality Transformation and Drive Multi-Brand Growth Across China’s Expanding Travel Market
on 06/09/2025 at 4:00 am
Travel and Tour World
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Boston's Biggest Rooftop Bar Opens at Cambria Hotel in South Boston
on 06/08/2025 at 4:00 am
WROR-FM
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Choice Hotels Elevates Upscale Offerings
on 06/06/2025 at 4:00 am
Hotel Magazine
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Choice Bumps Hyatt From Best Hotel Program, New Study Says
on 06/04/2025 at 4:00 am
Forbes
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Hilton Investor Day 2024
on 02/29/2024 at 6:56 pm
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Hyatt Selects Sabre to Enhance Central Reservation System Capabilities, Making the Search and Booking Process Faster for Guests
on 07/19/2023 at 3:00 pm
CHICAGO (July 19, 2023) – Hyatt Hotels Corporation (NYSE: H) today announced a new technology agreement between affiliates of Hyatt and Sabre Corporation (NASDAQ: SABR), a leading provider of...
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Hyatt Rolls Out Room Keys in Apple Wallet
on 12/08/2021 at 5:00 pm
CHICAGO (December 8, 2021) – Hyatt Hotels Corporation (NYSE: H) announced today the introduction of room keys in Apple Wallet across the first six participating U.S. hotels: Andaz Maui at Wailea...
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Hyatt Debuts Path Forward, Focusing on Safety and Wellbeing
on 06/18/2020 at 1:00 pm
CHICAGO (June 18, 2020) – Hyatt Hotels Corporation (NYSE: H) today announces Hyatt’s path forward to welcome back guests and customers to Hyatt hotels, helping them once again experience the...
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Hyatt Launches Public Bug Bounty Program With HackerOne
on 01/09/2019 at 2:00 pm
CHICAGO (January 9, 2019) – Hyatt Hotels Corporation (NYSE: H) today announced the launch of a public bug bounty program with HackerOne in which ethical hackers are invited to test Hyatt...
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Hyatt Announces Participation in Google Assistant Pilot
on 01/08/2019 at 7:00 pm
CHICAGO (January 8, 2019) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt is collaborating with Google to pilot a new capability of the Google Assistant – Interpreter Mode....
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Hyatt Selects Senior Digital Strategy Leader to Enhance Interactions with Guests Across Touchpoints
on 07/09/2018 at 5:03 pm
CHICAGO (July 9, 2018) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt has selected Julia Vander Ploeg as senior vice president, global head of digital. Vander Ploeg will report...
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Hyatt Names Mark Vondrasek Chief Commerical Officer
on 02/26/2018 at 2:15 pm
CHICAGO (February 26, 2018) – Hyatt Hotels Corporation (NYSE: H) today announced the appointment of Mark Vondrasek as the company’s chief commercial officer. In this role, Vondrasek will be...
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Hyatt and SONIFI to Deliver a Personalized In-Room Streaming Experience Powered by Google Chromecast to Travelers Around the Globe
on 04/11/2017 at 11:42 am
CHICAGO (April 11, 2017) – Hyatt has selected SONIFI Solutions, Inc. as its preferred provider for delivering a personalized in-room streaming solution to hotel guests. SONIFI’s patent-pending...
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Exclusive Hyatt Gold Passport Discount is Another Reason to Book Direct
on 04/18/2016 at 1:15 pm
CHICAGO (April 18, 2016) – Today, Hyatt Hotels Corporation (NYSE: H) announces the launch of an exclusive discount for Hyatt Gold Passport members, rewarding loyal guests with an...
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Hyatt to Launch Free Wi-Fi Access in All Lobbies and Guest Rooms Worldwide
on 12/22/2014 at 3:30 pm
CHICAGO (December 22, 2014) – As part of the company’s continued efforts to evolve the guest experience by listening and responding to guest needs, Hyatt Hotels Corporation (NYSE: H) today...



