Technology & Management

on 11/21/2024 at 3:56 pm

Thynk today announced they have joined Salesforce’s Agentforce Partner Network, a global ecosystem of partners building new third-party agents and agent actions for Agentforce. With Thynk’s Hospitality AI Sales Agent, customers are able to put contextual data at every sales agent’s fingertips, accelerate response to RFPs and leads, and help decision making by proposing alternative dates and services. The goal is to help sales agents save time and close deals faster.

on 11/21/2024 at 2:30 pm

Jungle Camps India (JCIL) has received in-principle approval for its IPO from the BSE SME Exchange after submitting the Draft Red Herring Prospectus (DRHP) in July. The company plans to raise around INR 30 crore through the issuance of 40,86,400 equity shares with a face value of Rs 10, via the book-building route.

on 11/21/2024 at 2:24 pm

The U.S. hotel industry reported higher performance results from the previous month, according to October 2024 data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

on 11/21/2024 at 2:17 pm

When it comes to the policies that shape the future of business travel, you—whether a travel manager, supplier, or industry professional—need a voice in the room. Last week, GBTA’s Advocacy team amplified that voice, meeting with European policy decision-makers to influence the frameworks and regulations that directly impact business travel.

on 11/21/2024 at 2:05 pm

Due to the Veteran’s Day calendar shift, the U.S. hotel industry reported mixed year-over-year performance comparisons, according to CoStar’s latest data through 16 November. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

on 11/21/2024 at 1:38 pm

Shatterproof, a national nonprofit organization and a leader in improving the way the healthcare system addresses and treats substance use disorders, is proud to announce a new partnership with Northstar Travel Group, a leading global provider of trusted information and experiences for the travel industry. Over the next year, Northstar Travel Group will highlight evidence-based information, educational resources, and engagement opportunities to those in the hospitality and travel industries to address substance use disorder. This treatable medical condition impacts the industry at a higher-than-average rate.

on 11/21/2024 at 1:33 pm

The hospitality industry is undergoing a remarkable transformation, fueled by the integration of AI technology with the human touch to redefine guest experiences. AI assistant chatbots like Velma from Quicktext lead this change, which delivers hyper-personalized interactions. To start, consider a pilot project with an AI assistant chatbot to unlock AI’s potential while ensuring a smooth transition.

on 11/21/2024 at 1:30 pm

The French Patisserie Competition, which concluded with a grand award ceremony at the Embassy of France in New Delhi, showcased the outstanding skills and creativity of pastry chefs from five cities: Delhi, Mumbai, Kolkata, Puducherry, and Bengaluru.

on 11/21/2024 at 12:10 pm

As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it’s no longer enough to meet their needs simply, the challenge now lies in exceeding them.

on 11/21/2024 at 12:05 pm

European Winners of the 2024 GuestRevu GREAT Awards Announced at Tapa Tapa Wine Bar in a Celebratory Evening Coinciding with WTM London.

on 11/21/2024 at 11:50 am

Addressing world leaders during Ocean Action Day at COP29 in Baku today, the World Travel & Tourism Council (WTTC) called for urgent climate investment in coastal and marine tourism to protect it from escalating climate risks.

on 11/21/2024 at 11:30 am

Mews, a leader in hospitality technology, has announced the acquisition of Atomize, the Swedish-headquartered Revenue Management Software (RMS) provider.

on 11/21/2024 at 11:30 am

The 120-key Ginger Raipur is part of a mixed-use development on the Mumbai-Kolkata National Highway (GE Road), said a release.

on 11/21/2024 at 10:30 am

Dhingra brings with him over two decades of distinguished experience, marked by an exceptional track record as a turnaround specialist.

on 11/21/2024 at 9:37 am

The Hospitality Professionals Association (HOSPA) is celebrating record attendance at its annual conference, HOSPACE 2024, which took place on 14th November at the Royal Lancaster London.

on 11/21/2024 at 9:30 am

Singhal will focus on driving sales strategies, nurturing emerging talent, and contributing to the property’s continued success.

on 11/21/2024 at 9:01 am

As 2025 approaches, Wimberly Interiors’ creative leaders share the trends shaping hospitality interior design—each reflecting a shared commitment to innovation, sustainability, and authenticity.

on 11/21/2024 at 8:49 am

Dusit International, one of Thailand’s leading hotel and property development companies, is delighted to announce its role as a key sponsor of The Maverick Academy, a groundbreaking culinary competition series hosted by the renowned chef Alvin Leung – aka The Demon Chef – which is available to watch on Netflix now.

on 11/21/2024 at 8:30 am

Lighthouse, the leading commercial intelligence platform for the travel & hospitality industry, today announced an approximately $370 million growth investment led by global investment firm, KKR. This investment accelerates Lighthouse’s mission to reimagine commercial strategy for the $15 billion travel & hospitality technology market. Proceeds from the investment will be used to drive continued product innovation across Lighthouse’s platform, strategic acquisitions, and global expansion efforts.

on 11/21/2024 at 8:30 am

The Himachal High Court order to close down 18 loss-making hospitality units of Himachal Tourism has kicked up a political storm in the state. However, the tourism industry has a different viewpoint on the whole controversy.

on 11/21/2024 at 8:19 am

St. Regis Hotels & Resorts and iconic porcelain brand Ginori 1735 are excited to announce a worldwide partnership, infusing the best addresses around the world with Italian allegria (joy), bringing creative plating and playfulness to the culinary experience. The first Café Ginori created as part of this partnership officially opens on November 26 at The St. Regis in Florence, birthplace of the Ginori 1735 brand. This groundbreaking collaboration unveils a bold, unexpected dining experience that celebrates the joy of luxury hospitality and artistic expression in every detail. Following the Florence debut, Café Ginori will open at The St. Regis Saadiyat Island Resort, Abu Dhabi at the beginning of 2025 with more global locations to follow.

on 11/21/2024 at 8:11 am

Paradores, Spain’s iconic hotel chain, has reaffirmed its trust in Shiji ReviewPro to support its ongoing efforts to enhance guest satisfaction and operational efficiency. Since 2016, Paradores has relied on Shiji ReviewPro’s Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS) to drive improvements in guest experience across its properties. This collaboration remains a key part of Paradores’ strategic plan, which prioritizes digital innovation and sustainability as essential drivers of future growth. Following a record-breaking year in 2023, Paradores is committed to using advanced digital tools to further strengthen its leadership in the Spanish hospitality market.

on 11/21/2024 at 8:00 am

As a Hotel HR Director and Human Resources Consultant, I’ve had countless conversations with operational leaders about compliance with employment law.

on 11/21/2024 at 7:39 am

November is National Family Caregivers Month, and more than 73% of U.S. employees are caregivers. In honor of the caregivers who play a vital role in every family, Hilton is celebrating its continued commitment to providing industry-leading initiatives that empower and support all team members who are serving dual roles at work and home. Whether taking care of children, parents, siblings, pets or other loved ones, Hilton is constantly developing ways to support team members and those closest to them through all stages of life.

on 11/21/2024 at 7:29 am

On the occasion of the 28th European Week for the Employment of People with Disabilities (SEEPH), Accor, a global leader in hospitality, announces a partnership with Handiwork, an ESUS (French government-approved social enterprise) that provides training and support to disabled people in the workplace. This innovative partnership will lead to the roll-out of the HANDIWORK DÉCOUVERTE (Discovering Handiwork) program in a number of Accor hotels across France, ranging from economy to luxury, providing people from the sheltered sector with introductory training in the hospitality industry.

on 11/21/2024 at 7:11 am

It has been interesting these last few years to see an increasing number of upscale hotel and resort spa managers reaching out for the same types of sales and hospitality excellence training that my company and others have offered for years for hotel room reservations, group/event sales, and front office/concierge.

on 11/21/2024 at 7:03 am

MINNEAPOLIS—Nov. 21, 2024 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, has released its annual trends report, 5 Predictions That Will Shape Hospitality in 2025. To help hospitality companies navigate the new year and beyond, IDeaS collected insight from some of the top minds in the industry, including hoteliers, management companies, and technology partners to identify the major trends hospitality organizations are likely to see, as well as how to implement new strategies and technologies to succeed.

on 11/21/2024 at 5:45 am

A report commissioned by Wyndham Hotels & Resorts states destinations like Goa and Udaipur take centre stage as the grand Indian wedding is making a comeback.

on 11/21/2024 at 5:15 am

Marriott International Inc. recently announced that it has signed an agreement with New Development Group to bring the second EDITION Hotels to Shanghai, set to open in 2026. Striking the perfect balance between taste-making design, excellent service, and an authentic connection to the locale, The Shanghai EDITION, Changfeng Park, aims to redefine the concept of luxury in the vibrant Putuo District.

on 11/21/2024 at 5:06 am

Mohari Hospitality ("Mohari") today announced the acquisition of the Bauer Hotel in Venice, Italy. The acquisition of this iconic property is a significant addition to Mohari’s growing European portfolio, underscoring its commitment to building a collection of luxury properties with irreplaceable heritage and unique cultural resonance.

on 11/21/2024 at 4:53 am

Wellness features have undoubtedly become a key differentiator in the hospitality industry in all markets for attracting guests and driving revenue. But some features may provide better returns on investment (ROI) than others and selecting the most suitable for a property requires a considered approach.

on 11/21/2024 at 4:29 am

Hyatt announced the opening of Hyatt Centric San José Escazū, marking the first Hyatt Centric branded hotel in Costa Rica. Primely located in the vibrant Escazú neighborhood of Costa Rica’s capital city, the full-service, lifestyle hotel with 161 rooms and suites offers access to boutique shops, dining, and key corporate offices within the Plaza Tempo Shopping & Business Center. The hotel’s central location offers savvy travelers the ideal homebase to explore San José’s city center, the National Stadium of Costa Rica, as well as natural sites like La Paz Waterfall Gardens, Poas Volcano National Park, and Costa Rica’s famous beaches, rainforests, and mountain adventures.

on 11/20/2024 at 1:30 pm

The hospitality company announced the launch of two new resorts—Villament Zinc Journey by The Fern, Karjat and Kamnath Zinc Journey by The Fern, Diu.

on 11/20/2024 at 12:00 pm

IHG to Participate in Giving Tuesday, Matching Member Donations up to 10 million IHG One Rewards Points in Support of Action Against Hunger

on 11/20/2024 at 11:30 am

A single-judge bench of of Justice Ajay Mohan Goel said that HPTDC properties should be shut by November 25 and directed that the managing director of the corporation would be personally responsible to ensure the enforcement of the order.

on 11/20/2024 at 10:30 am

In his role, Beale will guide the company’s operational strategies, driving service enhancement, operational efficiencies, and unified standards across the brand’s extensive portfolio.

on 11/20/2024 at 9:30 am

Patil's strategic vision and leadership will be key to driving the company’s long-term growth in these vibrant regions, said a release.

on 11/20/2024 at 7:39 am

The co-founder and CEO, Olive by Embassy, on his company’s licensing agreement with the global hospitality giant.

on 11/20/2024 at 6:30 am

Clarks Inn Suites Hyderabad positioned near key business hubs offers 120 rooms and suites across five categories, a release stated.

on 11/20/2024 at 5:30 am

A press statement issued by the district administration on Monday stated, following state assembly speaker Vasudev Devnani's directive, RTDC managing director Sushma Arora has formally issued the order for remaining the hotel.

on 11/20/2024 at 4:30 am

Zomato, India's food delivery giant, expects its core meal delivery business to grow at an annual rate of 30% over the next five years. The fast growth of delivery apps catering to everything from groceries to food has been turbocharged by soaring demand from affluent and middle-class consumers in India’s bustling metropolitan areas.

on 11/19/2024 at 3:30 pm

The Ramada Resort in Omkareshwar will have 150 keys including villas and is expected to open towards the end of 2026, said a release.

on 11/19/2024 at 1:30 pm

Under the plan, IHCL will expand its brandscape, deliver industry- leading margins, double its consolidated revenue with a 20 percent return on capital employed and grow its portfolio to 700+ hotels, said a release.

on 11/19/2024 at 12:30 pm

Signing with Olive by Embassy marks the category-disrupting brand’s debut in Asia Pacific and is poised to rapidly accelerate Hilton’s growth in South Asia, said a release issued by Hilton.

on 11/19/2024 at 10:30 am

Siddique brings over two decades of culinary expertise, developed through his impressive career at renowned five-star hotels and specialty restaurants across India and abroad.

on 11/19/2024 at 9:30 am

His recent achievements include successfully leading the pre-opening of Holiday Inn Katra Vaishno Devi, where he rapidly positioned the property as a top-ranking hotel.

on 11/19/2024 at 8:08 am

Situated in the picturesque Himalayan town of Dharamshala, known for its breathtaking landscapes, vibrant culture, and spiritual heritage, the resort will feature 150 rooms and an array of facilities

on 11/19/2024 at 7:30 am

Shri Vrindavan Residency (SVR), a real estate firm with interest in hotels, residential and commercial sectors, announced its partnership with Wyndham Hotels & Resorts to open Ramada by Wyndham hotel in Vrindavan.

on 11/19/2024 at 6:30 am

Angel investors such as founders of Urban Company Abhiraj Bhal and Varun Khaitan, former Swiggy Instamart head Karthik Gurumurthy and others participated in the round. The funds will be used to expand operations and scale its delivery across Bengaluru, and later to other tier-1 cities.

on 11/19/2024 at 5:30 am

The founder of SaffronStays speaks about the importance of technology in his business and how the sector still holds immense potential.

on 11/18/2024 at 2:00 pm

Premium property blends upscale amenities with five decade-plus legacy in coveted Old Fourth Ward location

on 11/18/2024 at 10:30 am

Speaking to the media at Kannada Sahitya Bhavan on Sunday, district president Umesh Bali appealed to government to resolve the problems faced by more than 2,400 tourism hotels in the state, including 72 in Belagavi district.

on 11/18/2024 at 5:30 am

Food delivery cos in India, including Swiggy, Zomato, and Delhivery, are implementing initiatives to enhance the well-being of their delivery partners. These initiatives encompass skill development programs, financial literacy training, and opportunities for career advancement, reflecting a growing recognition of the crucial role delivery partners play in the industry.

on 11/17/2024 at 10:30 am

Among some of the most prominent beer-consuming states, Karnataka registered year-on-year growth of about 14 percent during the six months of the "beer season", with nearly 20.4 crore litres of the alcoholic beverage sold from April to Sept in 2024, compared to 20.6 crore litres in 2023.

on 11/16/2024 at 7:00 am

While quick commerce becomes the preferred medium for immediate needs and impulse purchases, e-commerce is favoured for more planned purchases like home, beauty and personal care. But now quick commerce firms are diversifying beyond groceries, small-value items, etc. and invading the home turf of e-commerce players. Swiggy's impressive debut also indicates the incoming deluge of cash in an emerging business, quick commerce.

on 11/15/2024 at 2:00 pm

Curated collection of seasonal holiday cards and photo gifts with stylish winter pop-ups to capture holiday memories

on 11/15/2024 at 3:00 am

A refreshed proposition and guest experience invites guests to “Recharge & Restart”

on 11/14/2024 at 2:00 pm

on 11/14/2024 at 6:30 am

The company which made a strong debut on the stock exchanges on Wednesday said it has doubled the categories for quick commerce in the last 12 months.

on 11/14/2024 at 5:30 am

The stock closed 17 percent above its issue price at INR 455.95 in a weak market, surpassing analysts’ expectations of a tepid debut. The company’s market capitalisation at close on Wednesday was INR 1.02 lakh crore.

on 11/14/2024 at 5:00 am

Hotel Dive

on 11/13/2024 at 3:30 pm

In a meeting with the e-commerce FBOs, FSSAI CEO clarified that any product claims made on e-commerce platforms must align with the information provided on the product labels and in adherence to FSSAI’s labelling and display regulations.

on 11/13/2024 at 8:30 am

Swiggy, the food delivery giant, launched its IPO last week. The IPO saw a decent subscription rate. However, market analysts observed subdued sentiments due to the company's financial performance. Despite revenue growth, Swiggy continues to face losses. Experts advise caution and a long-term perspective for potential investors. The company plans to utilize the IPO proceeds for expansion and technological advancements.

on 11/13/2024 at 5:30 am

The co- founder and director, Lavonne Hospitality, speaks about authoring books that explores all aspects of breads in India and beyond.

on 11/12/2024 at 2:30 pm

Following multiple complaints from people and in the media about food poisoning incidents and unhygienic preparation methods, FSSAI has launched a statewide crackdown on golgappa sellers.

on 11/12/2024 at 1:30 pm

The NSE and Zomato have partnered to offer financial literacy programs for over 50,000 gig workers, covering budgeting, investing, and debt management in multiple languages to enhance financial independence.

on 11/11/2024 at 7:30 am

An investigation by India's antitrust body found food delivery giants Zomato and SoftBank-backed Swiggy breached competition laws, with their business practices favouring select restaurants listed on their platforms, documents showed.

on 11/11/2024 at 5:00 am

Travel Agent Central

on 11/11/2024 at 5:00 am

PureWow

on 11/11/2024 at 5:00 am

PureWow

on 11/09/2024 at 6:30 am

The Competition Commission of India (CCI) has found food delivery giants Zomato and Swiggy in violation of antitrust regulations. The investigation revealed that both companies engaged in exclusive arrangements with restaurants, favoring select partners and potentially distorting market competition. The CCI is expected to reach a decision on the matter soon.

on 11/08/2024 at 1:30 pm

Analysts highlight Swiggy’s competitive valuation compared to Zomato, which trades at a higher EV/revenue and EV/GOV multiple.

on 11/08/2024 at 6:30 am

States/UTs were asked to increase surveillance samples and were also asked to deploy Food Safety on Wheels mobile vans for this purpose.

on 11/07/2024 at 12:30 pm

Swiggy launched its IPO at a reduced valuation of USD 11.3 billion, down from its earlier target of approximately $15 billion. The company aims to raise around INR 11,300 crore through the offering, which includes a fresh equity issuance of INR 4,499 crore and an offer for sale (OFS) of 17,50,87,963 equity shares.

on 11/07/2024 at 5:00 am

Lonely Planet

on 11/06/2024 at 6:30 am

Swiggy's IPO launch sparks debate on the better investment: Swiggy or Zomato. Zomato, currently profitable with a larger market share, has seen a stock surge. Analysts believe Swiggy, though currently unprofitable, might become a stronger competitor post-IPO with funds directed towards expansion and achieving profitability. While Zomato holds experience, Swiggy's IPO discount presents a compelling opportunity for investors.

on 10/31/2024 at 11:00 am

Crowne Plaza Podgorica set to open in the Capital Plaza by the end of 2024

on 10/29/2024 at 9:51 am

Guests are invited to Elevate Above the Noise, unfolding new inspirations for art and food at Regent Shanghai on The Bund

on 10/22/2024 at 6:00 am

on 10/18/2024 at 2:50 am

Germany, Netherlands, Austria, UK and Türkiye to welcome new midscale conversion brand

on 02/29/2024 at 6:56 pm

on 02/29/2024 at 1:00 pm

on 07/19/2023 at 3:00 pm

CHICAGO (July 19, 2023) – Hyatt Hotels Corporation (NYSE: H) today announced a new technology agreement between affiliates of Hyatt and Sabre Corporation (NASDAQ: SABR), a leading provider of...

on 12/08/2021 at 5:00 pm

CHICAGO (December 8, 2021) – Hyatt Hotels Corporation (NYSE: H) announced today the introduction of room keys in Apple Wallet across the first six participating U.S. hotels: Andaz Maui at Wailea...

on 06/18/2020 at 1:00 pm

CHICAGO (June 18, 2020) – Hyatt Hotels Corporation (NYSE: H) today announces Hyatt’s path forward to welcome back guests and customers to Hyatt hotels, helping them once again experience the...

on 01/09/2019 at 2:00 pm

CHICAGO (January 9, 2019) – Hyatt Hotels Corporation (NYSE: H) today announced the launch of a public bug bounty program with HackerOne in which ethical hackers are invited to test Hyatt...

on 01/08/2019 at 7:00 pm

CHICAGO (January 8, 2019) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt is collaborating with Google to pilot a new capability of the Google Assistant – Interpreter Mode....

on 07/09/2018 at 5:03 pm

CHICAGO (July 9, 2018) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt has selected Julia Vander Ploeg as senior vice president, global head of digital. Vander Ploeg will report...

on 02/26/2018 at 2:15 pm

CHICAGO (February 26, 2018) – Hyatt Hotels Corporation (NYSE: H) today announced the appointment of Mark Vondrasek as the company’s chief commercial officer. In this role, Vondrasek will be...

on 04/11/2017 at 11:42 am

CHICAGO (April 11, 2017) – Hyatt has selected SONIFI Solutions, Inc. as its preferred provider for delivering a personalized in-room streaming solution to hotel guests. SONIFI’s patent-pending...

on 04/18/2016 at 1:15 pm

CHICAGO (April 18, 2016) – Today, Hyatt Hotels Corporation (NYSE: H) announces the launch of an exclusive discount for Hyatt Gold Passport members, rewarding loyal guests with an...

on 12/22/2014 at 3:30 pm

CHICAGO (December 22, 2014) – As part of the company’s continued efforts to evolve the guest experience by listening and responding to guest needs, Hyatt Hotels Corporation (NYSE: H) today...