Technology & Management

on 04/18/2025 at 3:50 pm

In the competitive and digital-first region of APAC, hotel reviews hold more influence over booking decisions than ever before. No longer just considered to be social proof, your hotel reviews are now a key performance driver, placing more importance on your web capture (your ability to collect guest data from across the web) than ever before.

on 04/18/2025 at 2:03 pm

In the lead up to the Future Hospitality Summit Saudi Arabia 2025 next month, we asked several industry partners about the opportunities they see for the hospitaliy industry in the Kingdom of Saudi Arabia in 2025 and beyond.

on 04/18/2025 at 11:29 am

Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has announced significant growth of its Green Collection. Since its launch in March 2023, the collection has expanded by 150%, growing from 189 hotels, resorts and palaces to 472. This rapid expansion underscores the increasing importance of sustainability in the hospitality industry.

on 04/18/2025 at 11:18 am

Populus Hotels, a carbon-positive hotel collection committed to environmentally responsible hospitality, has announced the upcoming opening of its second property—Populus Seattle—set to welcome guests in late spring 2025. Located in Seattle’s historic Pioneer Square, the new hotel is a transformative adaptive reuse project that breathes new life into the 1907 Westland Building, offering 120 rooms and a guest experience deeply rooted in the spirit of the Pacific Northwest.

on 04/18/2025 at 10:16 am

Travelodge, the UK’s first budget hotel brand which operates over 600 hotels across the UK, Ireland and Spain, has agreed to acquire 11 hotels across the UK, adding to its existing portfolio of 588 UK-based hotels. This forms part of the Company’s focus on targeting rebrand opportunities as part of its UK and Spanish growth plans.

on 04/18/2025 at 10:06 am

In June 2024, on World Refugee Day, over 120 million people and counting have been forcibly displaced from their homes, according to the United Nations High Commissioner for Refugees (UNHCR). This number is higher than ever before, as global conflicts and humanitarian crises–including the climate crisis–continue to force people around the world to flee their homes. As families who have had their lives upended resettle in new communities across the US, finding employment is one of the most pivotal, challenging, and rewarding steps in being able to provide for their families and reestablish roots.

on 04/18/2025 at 9:30 am

Today, AI dominates many conversations across different industries, and AI in hospitality is no exception. It is redefining the notion of a ‘norm’ and what guests expect. The volume of AI-related news continues to grow exponentially, making it difficult to filter through the noise and understand its impact. However, being informed is critical for business success, as the ability to adapt will form a sustainable competitive advantage. Based on recent media insights, the key AI moves in hospitality can be classified into two interrelated areas: customer-facing innovation and backend operational transformations.

on 04/18/2025 at 9:22 am

Virga Capital is proud to announce the opening of its newest hospitality development, Home2 Suites by Hilton Bozeman Four Corners, in Bozeman, Montana. Located at 110 Homestake Drive in the heart of the Four Corners submarket, the property is the first hotel to open in the area.

on 04/18/2025 at 9:13 am

On the final day of the 2025 AAHOA Convention & Trade Show, AAHOA (Asian American Hotel Owners Association) honored excellence within the hospitality industry by recognizing hoteliers and properties through its annual awards program.

on 04/18/2025 at 8:55 am

Accor, a global leader in hospitality, proudly announces the signing of Novotel Indore Super Corridor and ibis Styles Indore Super Corridor, solidifying its presence in one of Central India’s fastest-growing commercial hubs. Scheduled to open in 2029, this 310-key dual-branded hotel development will cater to Indore’s increasing demand for high-quality accommodations, supporting its transformation into a leading business and lifestyle destination.

on 04/18/2025 at 8:41 am

Ennismore, the fastest-growing lifestyle and leisure hospitality company, today announces the addition of six all-inclusive resorts in the Americas with over 1600 rooms and 900 keys across two properties in the pipeline. This strategic expansion further strengthens Ennismore’s leadership in the high-growth, high-margin luxury all-inclusive segment.

on 04/18/2025 at 8:33 am

Accor today announced it has entered into exclusive negotiations with Royal Holiday Group to acquire 17 management agreements (3,200 keys). The portfolio includes six existing All-inclusive Resorts in Mexico (1,660 keys) to be managed by Ennismore, as well as eleven existing resorts and city hotels in Mexico, Argentina, Puerto Rico and the USA (1,540 keys) to be managed by Accor PM&E Americas. The total consideration of $79M will be paid in phases, and all of it will go towards partially funding the $130M renovation plan of the properties within the next 30 months.

on 04/18/2025 at 7:48 am

What does it take to lead a successful hotel brand while keeping people at the heart of everything you do? In this episode of The Turndown, Diego de Ponga, CEO of Port Hotels, shares his journey from head of revenue management to CEO of one of Spain’s most iconic family-owned hotel groups.

on 04/18/2025 at 7:39 am

Castle Peak Holdings, the investment firm behind the Trailborn hospitality brands, has acquired Snow King Resort, with plans to bring Trailborn to Wyoming’s premier four season mountain destination

on 04/18/2025 at 7:21 am

Workplace culture can make or break a company. It’s the talent and individuals that contribute to a business who define its success from the beginning. According to Deloitte, 83% of executives and 84% of employees believe that having engaged and motivated employees is the most important part of a company’s success.

on 04/18/2025 at 7:20 am

CBRE’s European Hotel Investor Intentions Survey 2025 gathered insights from key industry stakeholders, providing a comprehensive analysis of investor sentiment, strategies, and geographical priorities for the year ahead.

on 04/18/2025 at 7:18 am

Harry Theoharis, front-runner for the position of Secretary General of the UN Tourism, today unveiled his reform plan aimed at ending bureaucratic inefficiencies and reinvigorating UN Tourism as a results-driven and wholly accountable force in the global travel industry. Theoharis’s plan comes at a critical time when the tourism sector demands measurable action and practical solutions to navigate complex global challenges and UN Tourism’s value is under increasing scrutiny.

on 04/18/2025 at 7:17 am

Since it’s such a fundamental part of what hoteliers do, it’s no surprise that there are many different rate shop providers, all with unique features. That said there is a wide spectrum of sophistication amongst rate shop providers - one rate shop may have certain bells and whistles that another competitor lacks, so it’s important to do your due diligence and make sure that whatever rate shop provider you choose has the essential tools you need for your commercial team to be their most effective.

on 04/18/2025 at 7:14 am

In this article, Tim examines why technology architecture has become the critical enabler of competitive advantage, identifies key opportunities for value creation, addresses common implementation barriers, and importantly provides a pragmatic pathway for transformation.

on 04/17/2025 at 8:18 pm

AXIS Architecture + Design, the noted and award-winning West Coast hospitality design, hotel renovation, multi-family residential design, and affordable housing architectural design firm, is pleased to celebrate the grand opening of their latest new-build hospitality design project: the AC Hotel Pasadena. Serving as Architect of Record on the project in coordination with design architects WATG, the AC Hotel Pasadena represents AXIS’ sixth completed AC Hotel project, and marks the latest addition to AXIS’ extensive ground-up hotel design portfolio.

on 04/17/2025 at 2:30 pm

Developed by Pitraparvat Developers Private Limited, the hotels will offer 170 guest rooms at Novotel Indore Super Corridor and 140 guestr ooms at ibis Styles Indore Super Corridor and is scheduled to open in 2029.

on 04/17/2025 at 1:30 pm

The hotel features 39 designed rooms across three categories, each blending traditional Rajasthani craftsmanship with modern aesthetics, an all day dining restaurant as well as two distinctive venues for social and business gatherings, said a release.

on 04/17/2025 at 12:30 pm

The partnership with the Indian School of Hospitality introduces a specialised one-year postgraduate programme (PGP) in hospitality management, tailored to meet the evolving demands of real estate-linked services, said a release.

on 04/17/2025 at 11:35 am

If there’s one word that defines the current U.S. hotel landscape, it’s uncertainty. As we move into 2025, hoteliers across the country are facing a slew of critical questions: How resilient is demand? Are rising costs here to stay? And most importantly—how can we maintain profitability in a market that feels, well, unpredictable?

on 04/17/2025 at 11:29 am

Hotels in the United States recorded moderate yet meaningful gains across key performance indicators, according to HotStats February data. Total Revenue per Available Room (TRevPAR) rose by 6.1%, while Gross Operating Profit per Available Room (GOPPAR) increased 6.5%. The Gross Operating Profit Margin (GOP%) also saw a slight improvement, up 0.1 percentage points.

on 04/17/2025 at 11:20 am

Hilton (NYSE: HLT) and Mabanee (KSE: MABK) have announced the signing of Hilton Kuwait Resort, marking a transformative renovation of the iconic property in Mangaf. Scheduled to open in 2026, Hilton Kuwait Resort will be the largest coastal resort in Kuwait boasting a serene seaside setting spanning 1.3 kilometers of beach, positioning it as a premier getaway for both residents and international business and leisure visitors.

on 04/17/2025 at 11:11 am

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of Gateway Coorg, a serene retreat nestled in the heart of Karnataka’s coffee country.

on 04/17/2025 at 11:01 am

Indian Hotels Company (IHCL), India’s largest hospitality company, increases its footprint with 100 new locations, with 74 signings and 26 openings in FY2025, taking its portfolio to 380 hotels.

on 04/17/2025 at 10:30 am

A 12-year-old family-run high-end forest resort in Corbett, Aahana Resort, recently effected a brand redesign to communicate their positioning better to their target market.

on 04/17/2025 at 9:30 am

In his new role, Bisht will oversee guest services at Grand Mercure Mysore, ensuring seamless operations while maintaining exceptional service standards.

on 04/17/2025 at 8:30 am

James will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, driving strategic growth, and strengthening the property’s positioning in the market.

on 04/17/2025 at 5:30 am

The 20th edition of HICSA concluded with the highest number of delegates and a general sense of bonhomie and achievement.

on 04/17/2025 at 4:30 am

Vibhas Prasad, director of Leisure Hotels Group which has come off a great year on what was in store for FY25.

on 04/16/2025 at 1:30 pm

In his new role, Acharya will lead the front office team with a focus on guest experience, service excellence, and operational efficiency.

on 04/16/2025 at 12:30 pm

Henna Punjabi, elevated to multi-property director of marketing, The Ritz-Carlton, Pune and Marriott Suites Pune; Asmita Deshpande as human resources and training manager at The Ritz-Carlton, Pune; and Jui Manjre appointed as front office manager at The Ritz-Carlton, Pune.

on 04/16/2025 at 10:30 am

Templeton Garden, London, joins the existing Miiro portfolio of hotels in Paris, Barcelona, and Gstaad, along with new properties opening soon in Vienna, said a release.

on 04/16/2025 at 7:30 am

Lemon Tree Resort, Mori Bera, Rajasthan, set to open in FY26 will feature 17 rooms, a restaurant, a bar, a swimming pool, a spa, Jacuzzis and other public areas, said a release.

on 04/16/2025 at 6:30 am

The general manager of the JW Marriott New Delhi Aerocity on his property’s many firsts when it came to sustainability, inclusivity, CSR and more, having been the first asset to open in the Aerocity complex.

on 04/16/2025 at 5:30 am

Dimitris Manikis, president EMEA, and Rahool Macarius, the market managing director, Eurasia for Wyndham Hotels & Resorts on what is in store for their company.

on 04/15/2025 at 3:30 pm

AI is rapidly transforming the travel industry, with startups like Mindtrip and established players like Expedia and Club Med integrating AI-powered tools for personalized itinerary planning and customer service.

on 04/15/2025 at 2:30 pm

The 120-room Holiday Inn Express & Suites Hapur will be part of a larger MICE centre development comprising more than 75,000 sqft to cater to the growing demand for business meetings and conferences of an important industrial town of UP.

on 04/15/2025 at 12:30 pm

The Iris Sarovar Portico, Gurgaon is the hospitality company's 15th property in the region and features 79 rooms and suites, said a company release.

on 04/15/2025 at 11:30 am

Chaudhary will oversee the front office team, ensuring seamless guest experiences, optimising operational strategies, driving the ALL-loyalty program within the property, and upholding the highest standards of hospitality at Novotel Hyderabad Convention Centre & HICC.

on 04/15/2025 at 10:30 am

Bringing a wealth of experience and a visionary approach, Tiwari is set to elevate the hotel’s culinary and service offerings to new heights, said a hotel release.

on 04/15/2025 at 8:30 am

"As a leading player in Oleochemicals, Surfactants, Specialities and Biotech sectors, this transaction will help the company expand its product offerings to the Food & Beverages Industry globally," the Godrej Group firm said in the statement on Monday.

on 04/15/2025 at 7:30 am

Noida's excise department is now accepting applications for the new FL-4D liquor license, allowing beer and wine sales in shopping malls with multiplexes. This initiative aims to make liquor retail more accessible, with a lower license fee of Rs 6 lakh compared to the premium FL-4C license.

on 04/15/2025 at 5:30 am

Chef Bimba Nayak, a septuagenarian culinary artist specialised in sugar craft, is also following her passion with Mumbai’s ‘real culinary tradition’ of the Pathare Prabhu community, by organising culinary pop ups in hotels.

on 04/15/2025 at 4:30 am

The head of Asia for Minor Hotels speaks about the launch of their first property in India and what makes his company different from other international operators in the country.

on 04/14/2025 at 1:30 pm

Udaipur Marriott Hotel seamlessly blends the grandeur of Mewar architecture with modern sophistication, offering an experience that is both regal and refined.

on 04/14/2025 at 6:30 am

The chief of business & strategy of Noida-based tech start up, Alphadroid, claims to have achieved a milestone since they introduced their service robots in restaurants a year ago.

on 04/13/2025 at 9:30 am

The Academy of Pastry & Culinary Arts had invited the founder and owner of the Garuharu School and Pastry Shop in Seoul, South Korea for an exclusive masterclass at their Gurugram campus.

on 04/12/2025 at 10:30 am

This honour follows his debut stint on the Spirits Selection Jury in China in 2024; where he partook in judging 2,754 liquid entries from 62 countries across 58 spirit categories; over four days.

on 04/12/2025 at 9:30 am

Strengthening its footprint in the city, the company aims to launch 25 new company-owned outlets in Bengaluru over the next twelve months, stated an official release.

on 04/11/2025 at 1:30 pm

The Supreme Court has directed packaged food companies to display ingredient information. This follows a decade of resistance to front-of-pack labeling. Nutrition experts welcome the decision, anticipating healthier consumer choices. The Food Safety and Standards Authority of India has until July 2025 to finalize rules. Companies express concerns about increased costs and potential slowdowns.

on 04/10/2025 at 4:00 am

Phoenix Business Journal

on 04/09/2025 at 4:00 am

Hotel Management

on 04/08/2025 at 11:30 am

Oyo is reportedly launching a separate app for its premium hotels, including SUNDAY Hotels and Palette Resorts, aiming to showcase its evolution beyond budget offerings and target a broader market.

on 04/08/2025 at 4:00 am

San Diego Magazine

on 04/07/2025 at 3:30 pm

Rinshul Chandra, COO of Eternal Limited's food delivery business, resigned to explore new opportunities. The company faces internal changes and has seen multiple high-level exits recently.

on 04/07/2025 at 12:30 pm

Indian consumers are set to enjoy a wider selection of global whiskies from Denmark, Romania, Taiwan, and Israel. Brands like Stauning, Milk & Honey, Carpathian, and Kavalan are entering the Indian market, driven by expanding consumer preferences. However, high import duties and local taxes remain significant hurdles for these brands.

on 04/07/2025 at 4:00 am

Forbes

on 04/06/2025 at 8:30 am

This investment will support Alienkind’s expansion plans, allowing the brand to scale its footprint across key metropolitan cities in India as part of its first phase of growth.

on 04/06/2025 at 7:30 am

Wendor is set to enhance its AI-driven vending technology to improve inventory management, minimise shrinkage, and boost operational efficiency.

on 04/04/2025 at 9:30 am

Currently serving Bengaluru and Hyderabad, Red Rhino is strategically positioned for nationwide expansion, with plans to introduce its craft beer portfolio to urban centers across India.

on 04/04/2025 at 4:00 am

People en Español

on 04/02/2025 at 3:30 pm

Orkla's revenue in India grew 4.3 per cent in 2024 due to high prices affecting demand. The company plans a USD300 million IPO, focusing on increasing value-added products.

on 04/02/2025 at 2:30 pm

Food automation startup Chef Robotics has secured USD43 million in funding, led by Avataar Ventures, including both equity and equipment financing debt. This investment will help the company expand its Robotics-as-a-Service model and improve AI-driven food production, with a record of over 40 million meals served through installations at various companies.

on 04/02/2025 at 5:30 am

The head of on-trade and brand advocacy and programme manager at Suntory Global Spirits, on how they have designed differentiated programmes around their premium Japanese spirits portfolio.

on 03/28/2025 at 3:30 pm

Touted as India’s first Android-based Point of Sale (POS) and Order Taking System designed for the food service industry, Elate integrates the D2C app of JBL with the PoS system to deliver a seamless ordering experience to customers and at the same time drive business efficiencies.

on 03/27/2025 at 2:30 pm

ONDC initially provided financial incentives to onboard sellers, drive transactions, and fund customer discounts and offers. However, it has been gradually reducing this assistance over the past few months, with the monthly incentive cap dropping from Rs 3 crore in July to around Rs 30 lakh now.

on 07/19/2023 at 3:00 pm

CHICAGO (July 19, 2023) – Hyatt Hotels Corporation (NYSE: H) today announced a new technology agreement between affiliates of Hyatt and Sabre Corporation (NASDAQ: SABR), a leading provider of...

on 12/08/2021 at 5:00 pm

CHICAGO (December 8, 2021) – Hyatt Hotels Corporation (NYSE: H) announced today the introduction of room keys in Apple Wallet across the first six participating U.S. hotels: Andaz Maui at Wailea...

on 06/18/2020 at 1:00 pm

CHICAGO (June 18, 2020) – Hyatt Hotels Corporation (NYSE: H) today announces Hyatt’s path forward to welcome back guests and customers to Hyatt hotels, helping them once again experience the...

on 01/09/2019 at 2:00 pm

CHICAGO (January 9, 2019) – Hyatt Hotels Corporation (NYSE: H) today announced the launch of a public bug bounty program with HackerOne in which ethical hackers are invited to test Hyatt...

on 01/08/2019 at 7:00 pm

CHICAGO (January 8, 2019) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt is collaborating with Google to pilot a new capability of the Google Assistant – Interpreter Mode....

on 07/09/2018 at 5:03 pm

CHICAGO (July 9, 2018) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt has selected Julia Vander Ploeg as senior vice president, global head of digital. Vander Ploeg will report...

on 02/26/2018 at 2:15 pm

CHICAGO (February 26, 2018) – Hyatt Hotels Corporation (NYSE: H) today announced the appointment of Mark Vondrasek as the company’s chief commercial officer. In this role, Vondrasek will be...

on 04/11/2017 at 11:42 am

CHICAGO (April 11, 2017) – Hyatt has selected SONIFI Solutions, Inc. as its preferred provider for delivering a personalized in-room streaming solution to hotel guests. SONIFI’s patent-pending...

on 04/18/2016 at 1:15 pm

CHICAGO (April 18, 2016) – Today, Hyatt Hotels Corporation (NYSE: H) announces the launch of an exclusive discount for Hyatt Gold Passport members, rewarding loyal guests with an...

on 12/22/2014 at 3:30 pm

CHICAGO (December 22, 2014) – As part of the company’s continued efforts to evolve the guest experience by listening and responding to guest needs, Hyatt Hotels Corporation (NYSE: H) today...