Digital transformation in hospitality, from mobile check-ins, digital keys, to IoT-powered smart rooms, is accelerating. According to a 2025 report from Oracle Hospitality + Skift, about 34 % of hoteliers said they are “already heavily invested” in contactless technology, with another 26.6 % in “early stages.”Digital transformation in hospitality, from mobile check-ins, digital keys, to IoT-powered smart rooms, is accelerating. According to a 2025 report from Oracle Hospitality + Skift, about 34 % of hoteliers said they are “already heavily invested” in contactless technology, with another 26.6 % in “early stages.”
Why “smart hotels” shouldn’t become soulless hotels?
