The article argues that deploying networks of specialized AI agents across scheduling, pricing, maintenance, and guest services could lift hotel GOP margins by 19–25%, offering a structural edge for early movers.The article argues that deploying networks of specialized AI agents across scheduling, pricing, maintenance, and guest services could lift hotel GOP margins by 19–25%, offering a structural edge for early movers.
Known for his expertise in guest relations and F&B operations, he brings strong leadership, dedication, and a guest-centric approach to the team. Durairaj is also recognised for achieving records in both the Asia Book of Records and India Book of Records for making the fastest number of cocktails in one minute, with an achievement of 21 cocktails.Known for his expertise in guest relations and F&B operations, he brings strong leadership, dedication, and a guest-centric approach to the team. Durairaj is also recognised for achieving records in both the Asia Book of Records and India Book of Records for making the...
In his new role, Das will oversee front office operations, guest engagement initiatives, and service excellence strategies at ITC Windsor. An alumnus of the ITC Hospitality Management Institute, Gurgaon, Das possesses strong expertise in hospitality systems including Opera PMS, ORS, and Talisma. Recognised for his operational acumen and guest-centric leadership style, he has consistently contributed towards enhancing service standards while fostering collaborative and motivated teams.In his new role, Das will oversee front office operations, guest engagement initiatives, and service excellence strategies at ITC Windsor. An alumnus of the ITC Hospitality Management Institute, Gurgaon, Das possesses strong expertise in hospitality systems...
As part of the launch, the company has identified Salasar for the first property under the new brand. The upcoming property, planned as Summit Salasar – The Mandir Collection, is envisioned as a premium spiritual retreat catering to families, devotees, wellness travellers, and destination-led gatherings. The hotel is expected to feature approximately 70 rooms and villas, including private pool villas, along with curated experiences inspired by spirituality and Indian traditions. Planned offerings include a Satvik dining concept, dedicated temple assistance services, wellness-focused experiences, devotional evening sessions, banquet and outdoor event spaces, and proximity to the Salasar Balaji Temple.As part of...
The Fern Eco Bliss Resort Moolakada, Series by Marriott, located in Moolakada, Kerala, will feature 116 well-designed rooms and suites, thoughtfully curated to offer a refined and comfortable stay experience for both business and leisure travellers. Guests will be able to enjoy an all-day dining restaurant, offering diverse culinary options in thoughtfully designed settings. The property is scheduled to open in June 2027, said a release.The Fern Eco Bliss Resort Moolakada, Series by Marriott, located in Moolakada, Kerala, will feature 116 well-designed rooms and suites, thoughtfully curated to offer a refined and comfortable stay experience for both business and leisure...
Google’s official GEO guide confirms AI search optimization is still core SEO, urging hoteliers to focus on unique content, technical hygiene, and accurate listings over AI-specific gimmicks.Google’s official GEO guide confirms AI search optimization is still core SEO, urging hoteliers to focus on unique content, technical hygiene, and accurate listings over AI-specific gimmicks.
Acumatica has officially designated HIA as its hospitality industry partner, featuring HIA on a co-branded page for hotel owners and operators seeking unified finance, operations, and reporting tools.Acumatica has officially designated HIA as its hospitality industry partner, featuring HIA on a co-branded page for hotel owners and operators seeking unified finance, operations, and reporting tools.
roommaster will exhibit its unified cloud PMS, AI voice concierge, and revenue intelligence tools at HITEC 2026 in San Antonio, with a stage session and private event targeting independent hoteliers.roommaster will exhibit its unified cloud PMS, AI voice concierge, and revenue intelligence tools at HITEC 2026 in San Antonio, with a stage session and private event targeting independent hoteliers.
Wednesday brought the strongest editorial day of the week. Three HN interviews from EHL HumanX in Lausanne converged on one argument: technology is useful, but the moments that define hospitality are human ones. UK hotels posted revenue growth in Q1 but labour costs rose at nearly double the rate…Wednesday brought the strongest editorial day of the week. Three HN interviews from EHL HumanX in Lausanne converged on one argument: technology is useful, but the moments that define hospitality are human ones. UK hotels posted revenue growth in Q1 but labour costs rose at nearly double the rate…
HSMAI Europe’s AI Advisory Board, chaired by TrustYou CEO Benjamin Jost, is translating AI hype into practical guidance on discovery, content strategy, direct booking, and hospitality tech architecture.HSMAI Europe’s AI Advisory Board, chaired by TrustYou CEO Benjamin Jost, is translating AI hype into practical guidance on discovery, content strategy, direct booking, and hospitality tech architecture.