Davy and Jill reflect on Mews Unfold 2026 in Amsterdam, weighing AI’s promise to free staff for human connection against the industry’s oldest unsolved frustration: recognising returning guests at check-in.Davy and Jill reflect on Mews Unfold 2026 in Amsterdam, weighing AI’s promise to free staff for human connection against the industry’s oldest unsolved frustration: recognising returning guests at check-in.



