Mews Director of Product Adam Britton explains how the PMS’s new Guest Messaging and Automations features consolidate multi-channel guest comms and use AI to route tasks, trigger personalized messages, and manage loyalty without a points program.Mews Director of Product Adam Britton explains how the PMS’s new Guest Messaging and Automations features consolidate multi-channel guest comms and use AI to route tasks, trigger personalized messages, and manage loyalty without a points program.



