Sirma Travel Hospitality’s Head of Support Managed Services explains how teams with hotel operations backgrounds prevent integration failures, manage multi-vendor incidents, and use AI to improve resolution speed.Sirma Travel Hospitality’s Head of Support Managed Services explains how teams with hotel operations backgrounds prevent integration failures, manage multi-vendor incidents, and use AI to improve resolution speed.
Behind Every Seamless Hotel Operation: In Conversation with Sirma’s Antonia Teofilova
