Tuesday brought a World Panel question on what makes a luxury stay worth the price, and three looks at where hotel AI is falling short: at the front line, in bookings and in training new managers.Tuesday brought a World Panel question on what makes a luxury stay worth the price, and three looks at where hotel AI is falling short: at the front line, in bookings and in training new managers.
Tambourine won four Travel Weekly Magellan Awards for website design, including Gold for Pier Sixty-Six, Ted Turner Reserves, and Old Edwards Hospitality Group.Tambourine won four Travel Weekly Magellan Awards for website design, including Gold for Pier Sixty-Six, Ted Turner Reserves, and Old Edwards Hospitality Group.
Folio, a Durham-based hospitality finops platform founded in 2023, was named to PhocusWire’s Hot 25 Travel Startups for 2027, with 1,000+ hotels and $1.5B in annual purchasing volume in its pipeline.Folio, a Durham-based hospitality finops platform founded in 2023, was named to PhocusWire’s Hot 25 Travel Startups for 2027, with 1,000+ hotels and $1.5B in annual purchasing volume in its pipeline.
Newport Hospitality Group CEO reflects on what drives long-term staff retention, citing 43% of corporate staff with 10+ years tenure and an average tenure of 11.8 years across its 37-person corporate team.Newport Hospitality Group CEO reflects on what drives long-term staff retention, citing 43% of corporate staff with 10+ years tenure and an average tenure of 11.8 years across its 37-person corporate team.
OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.
Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.
AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.
IHG’s voco brand has reached 50 open properties in Europe, with 26 more in the pipeline, six years after launching as the company’s fastest-growing premium brand.IHG’s voco brand has reached 50 open properties in Europe, with 26 more in the pipeline, six years after launching as the company’s fastest-growing premium brand.
Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.
Six Senses Samui has deployed Shiji’s Infrasys cloud POS across nine F&B and operational outlets, replacing fragmented systems with an integrated platform connecting finance, reservations, procurement, and workflows.Six Senses Samui has deployed Shiji’s Infrasys cloud POS across nine F&B and operational outlets, replacing fragmented systems with an integrated platform connecting finance, reservations, procurement, and workflows.