HVS founder Steve Rushmore breaks down how key money works in hotel management contracts, what it truly costs owners, and which five contract provisions protect against unfavorable terms.HVS founder Steve Rushmore breaks down how key money works in hotel management contracts, what it truly costs owners, and which five contract provisions protect against unfavorable terms.
RLJ Lodging Trust COO Tom Bardenett discusses Q2 RevPAR growth of 6.8%, crediting return-to-office trends, AI-driven corporate travel, and urban leisure demand, while flagging margin pressure from rising labor and insurance costs.RLJ Lodging Trust COO Tom Bardenett discusses Q2 RevPAR growth of 6.8%, crediting return-to-office trends, AI-driven corporate travel, and urban leisure demand, while flagging margin pressure from rising labor and insurance costs.
Drawing on published psychology research, this piece argues that service quality is partly a management responsibility, shaped by workload design, recovery time, and the emotional demands placed on frontline staff.Drawing on published psychology research, this piece argues that service quality is partly a management responsibility, shaped by workload design, recovery time, and the emotional demands placed on frontline staff.
An analysis of how Spanish hotels facing 270 new properties in the pipeline can protect net margins by cutting OTA dependency, with real unit economics showing 30%+ revenue lost per third-party booking.An analysis of how Spanish hotels facing 270 new properties in the pipeline can protect net margins by cutting OTA dependency, with real unit economics showing 30%+ revenue lost per third-party booking.
In his new role, Malik will focus on driving culinary innovation, elevating guest dining experiences and strengthening operational standards across the hotel’s Food & Beverage vertical. He will also lead and nurture the F&B team towards new benchmarks of performance, said a release.In his new role, Malik will focus on driving culinary innovation, elevating guest dining experiences and strengthening operational standards across the hotel’s Food & Beverage vertical. He will also lead and nurture the F&B team towards new benchmarks of performance, said a release.
HotelRunner opens its Autonomous Supply program to the wider industry, enabling real-time signal-driven coordination across distribution, operations, payments, and guest engagement with Expedia Group, Agoda, and Booking.com as partners.HotelRunner opens its Autonomous Supply program to the wider industry, enabling real-time signal-driven coordination across distribution, operations, payments, and guest engagement with Expedia Group, Agoda, and Booking.com as partners.
Some of the largest individual orders included a Hyderabad order of assorted sweets worth Rs 41,895, comprising 57 packets, on November 6. A Mumbai customer placed an order worth Rs 41,772 for seven assorted sweet hampers on Diwali.Some of the largest individual orders included a Hyderabad order of assorted sweets worth Rs 41,895, comprising 57 packets, on November 6. A Mumbai customer placed an order worth Rs 41,772 for seven assorted sweet hampers on Diwali.
The figure is nearly double the footfall recorded during the corresponding period last year. The surge in tourist arrivals during the Deepotsav week also translated into a sharp rise in business for local homestays, with several reporting full occupancy and extended bookings.The figure is nearly double the footfall recorded during the corresponding period last year. The surge in tourist arrivals during the Deepotsav week also translated into a sharp rise in business for local homestays, with several reporting full occupancy and extended bookings.
Hotelogix integrates its cloud PMS with Zoho Books to automate financial workflows and eliminate manual reconciliation, targeting independent and mid-market hotels in India.Hotelogix integrates its cloud PMS with Zoho Books to automate financial workflows and eliminate manual reconciliation, targeting independent and mid-market hotels in India.
FPG VP Benjamin Seelos outlines how reframing upselling as guest recommendation, combined with frontline training and AI tools, helps hotels add 4-8% TRevPAR and restaurants lift revenue 5-15% per guest.FPG VP Benjamin Seelos outlines how reframing upselling as guest recommendation, combined with frontline training and AI tools, helps hotels add 4-8% TRevPAR and restaurants lift revenue 5-15% per guest.