Vendor News

A live poll of 750+ hoteliers at Mews Unfold 2026 found 80% excited about new technology, with broader Mews research showing 92% optimistic about hospitality’s future.A live poll of 750+ hoteliers at Mews Unfold 2026 found 80% excited about new technology, with broader Mews research showing 92% optimistic about hospitality’s future. 

Highgate will take over management of the 909-room Lotte New York Palace Hotel in June 2026, anchoring a broader partnership covering hotel operations, global distribution, AI technology, and talent exchange across the Americas and Asia.Highgate will take over management of the 909-room Lotte New York Palace Hotel in June 2026, anchoring a broader partnership covering hotel operations, global distribution, AI technology, and talent exchange across the Americas and Asia. 

Thursday closed the week with three stories that pull in different directions: Hilton’s workplace research found that human-centred leadership outranks technology and perks as a driver of staff engagement, IHG launched a ChatGPT app across 7,000+ hotels, and WTTC confirmed China’s travel and tour…Thursday closed the week with three stories that pull in different directions: Hilton’s workplace research found that human-centred leadership outranks technology and perks as a driver of staff engagement, IHG launched a ChatGPT app across 7,000+ hotels, and WTTC confirmed China’s travel and tour… 

Fromthe energy used in the hotel to the food served in the restaurants, everything is built on the ethos of ‘Responsible Luxury’ at ITC Gardenia. Investment in the latest environment friendly technology provides all comforts of a ‘Super Deluxe Luxury Hotel’ yet ensures lesser carbon footprints, near to zero solid waste and water discharge. The hotel utilises almost 100 percent renewable electricity for its entire electricity requirement. The hotel is an inclusive blend of contemporary design and International Green Practices, a beacon in a bustling urban environment. Responsible Luxury is the adoption of contemporary and futuristic ‘Green Business Practices’ that...

Hilton’s 2026 Trends Report, drawing on Ipsos and Morning Consult surveys of 2,000+ U.S. workers, finds human-centered leadership, mentorship, and purpose outrank perks and technology as drivers of engagement and retention.Hilton’s 2026 Trends Report, drawing on Ipsos and Morning Consult surveys of 2,000+ U.S. workers, finds human-centered leadership, mentorship, and purpose outrank perks and technology as drivers of engagement and retention. 

Remington Hospitality takes over management of Aruna Resort Villas in Ambergris Caye, Belize, as part of its strategy to grow its independent and boutique portfolio across the CALA region.Remington Hospitality takes over management of Aruna Resort Villas in Ambergris Caye, Belize, as part of its strategy to grow its independent and boutique portfolio across the CALA region. 

CHMWarnick’s Proph+IT platform gains a Performance Quadrants Dashboard for portfolio-wide visualization and a new Select module for select-service assets, covering 22,000 rooms and $12B in managed value.CHMWarnick’s Proph+IT platform gains a Performance Quadrants Dashboard for portfolio-wide visualization and a new Select module for select-service assets, covering 22,000 rooms and $12B in managed value. 

Practical guide for branded hotel teams on using organic social media to document the arrival experience with simple mobile video content, helping future guests visualize their stay before booking.Practical guide for branded hotel teams on using organic social media to document the arrival experience with simple mobile video content, helping future guests visualize their stay before booking. 

HBX Group earned the Queer Destinations Committed distinction after rolling out an LGBTQ+ inclusion training programme with nearly 90% staff participation, building on its 2025 alliance with Queer Destinations.HBX Group earned the Queer Destinations Committed distinction after rolling out an LGBTQ+ inclusion training programme with nearly 90% staff participation, building on its 2025 alliance with Queer Destinations.