Lodging Interactive promotes CruVu, its in-stay feedback tool, arguing that capturing guest concerns before checkout prevents negative public reviews and enables real-time service recovery.Lodging Interactive promotes CruVu, its in-stay feedback tool, arguing that capturing guest concerns before checkout prevents negative public reviews and enables real-time service recovery.
Wyndham Grand Orlando Resort Bonnet Creek deployed IRIS mobile ordering and digital guest directory, generating 350+ digital F&B orders per month within the first 3 months of go-live.Wyndham Grand Orlando Resort Bonnet Creek deployed IRIS mobile ordering and digital guest directory, generating 350+ digital F&B orders per month within the first 3 months of go-live.
ETG Marketing Hub expands to hundreds of advertising channels including social, CTV, DOOH and audio, using ETG’s first-party travel data to help hotels, airlines and tourism boards reach targeted audiences.ETG Marketing Hub expands to hundreds of advertising channels including social, CTV, DOOH and audio, using ETG’s first-party travel data to help hotels, airlines and tourism boards reach targeted audiences.
Monday opened November with an old question asked in two new ways: what keeps hospitality human, put by an alien delegation in a new HN podcast and by a rewrite of the front desk staffing guide.Monday opened November with an old question asked in two new ways: what keeps hospitality human, put by an alien delegation in a new HN podcast and by a rewrite of the front desk staffing guide.
Set in Ballard Estate, the first Tribute Portfolio hotel in the city is a 47-room hotel that draws on South Mumbai’s architectural legacy, maritime history and evolving dining scene. The hotel has three dining outlets, Goma, the pan-Asian restaurant, Goma Sky the rooftop lounge and The Kettle Room, the lobby cafe, said a release.Set in Ballard Estate, the first Tribute Portfolio hotel in the city is a 47-room hotel that draws on South Mumbai’s architectural legacy, maritime history and evolving dining scene. The hotel has three dining outlets, Goma, the pan-Asian restaurant, Goma Sky the rooftop lounge and The Kettle...
CHICAGO (November 2, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced that Impression Isla Mujeres, a 123-suite, adults-only, all-inclusive resort on the southern tip of Isla Mujeres,… CHICAGO (November 2, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced that Impression Isla Mujeres, a 123-suite, adults-only, all-inclusive resort on the southern tip of Isla Mujeres,…
The Comfort Inn, BKC, Mumbai, is a 46-room property being developed by M/s. Triumph Developer Private Limited and be the company’s sixth property in the city while the other property, under the Clarion brand, is a premium property targeted towards both the business and leisure segments, being developed by M/s. Bekal Sea View Resort, said a release.The Comfort Inn, BKC, Mumbai, is a 46-room property being developed by M/s. Triumph Developer Private Limited and be the company’s sixth property in the city while the other property, under the Clarion brand, is a premium property targeted towards both the business and...
A detailed reframe of hotel front desk manning guides, arguing that as AI and kiosks absorb transactions, staffing must shift toward human experience roles, judgement, and service recovery.A detailed reframe of hotel front desk manning guides, arguing that as AI and kiosks absorb transactions, staffing must shift toward human experience roles, judgement, and service recovery.
To this collaboration, Aman Group brings its pioneering hospitality and lifestyle expertise alongside the brand’s legacy as the first luxury operator in the destination for over two decades. Patience Capital Group will contribute its experience in fund management and real estate, and Green Digital Limited-Raven in its role supporting Gelephu Mindfulness City’s development. Together, the parties seek to attract long-term real estate investment that supports Gelephu Mindfulness City’s aspirations and creates opportunities for Bhutan, said a release.To this collaboration, Aman Group brings its pioneering hospitality and lifestyle expertise alongside the brand’s legacy as the first luxury operator in the destination...
Five Verdi Hotels in Malta, Portugal and Tunisia will join Accor’s Handwritten Collection under franchise from November 2026, with two more in Hungary and the Czech Republic to follow.Five Verdi Hotels in Malta, Portugal and Tunisia will join Accor’s Handwritten Collection under franchise from November 2026, with two more in Hungary and the Czech Republic to follow.