OpenAI’s acquisition of Odessia gives it an IATA-accredited travel agency, end-to-end booking technology, and hotel content, reducing its dependence on Booking.com and Expedia.OpenAI’s acquisition of Odessia gives it an IATA-accredited travel agency, end-to-end booking technology, and hotel content, reducing its dependence on Booking.com and Expedia.
Research with 440 guests on Meituan.com finds that clarity and usefulness of booking platform information drives guest engagement, perceived value, and brand advocacy.Research with 440 guests on Meituan.com finds that clarity and usefulness of booking platform information drives guest engagement, perceived value, and brand advocacy.
The Courtyard by Marriott Bengaluru Hi-Tech Defense and Aerospace Park is expected to open in 2030 and plans to have 350 rooms, a signature all-day dining restaurant including a bar and a fully equipped fitness centre, spa and swimming pool. With approximately 2,000 square meters (indoor & outdoor) of meeting and banqueting space, the hotel is well suited for larger scale conferences and social gatherings, said a release.The Courtyard by Marriott Bengaluru Hi-Tech Defense and Aerospace Park is expected to open in 2030 and plans to have 350 rooms, a signature all-day dining restaurant including a bar and a fully...
An industry consultant argues that written, enforceable standards in spa and wellness settings are the foundation of consistent quality, fair team culture, and business resilience during staff turnover.An industry consultant argues that written, enforceable standards in spa and wellness settings are the foundation of consistent quality, fair team culture, and business resilience during staff turnover.
Prior to his promotion, Jose served as director of operations – ibis & ibis Styles India, overseeing the operations of both brands across the country. His experience across operations, sales and marketing has equipped him with a strong understanding of business performance, operational efficiency and commercial strategy. This combination of operational and commercial expertise will support his focus on asset management and strengthening collaboration with owners and partners across India and South Asia, said a release.Prior to his promotion, Jose served as director of operations – ibis & ibis Styles India, overseeing the operations of both brands across the country....
As AI agents begin shortlisting hotels before humans do, operators are urged to write agent access policies, assign liability in contracts, and redesign upsell for rational, automated buyers.As AI agents begin shortlisting hotels before humans do, operators are urged to write agent access policies, assign liability in contracts, and redesign upsell for rational, automated buyers.
At The Ritz-Carlton, Pune, Agrawal will steer annual budgeting and forecasting, revenue integrity, working capital optimization, statutory compliance, and cost control frameworks. Blending strategic oversight with hands-on operational understanding, he will partner closely with operational teams to drive commercial performance, mitigate financial risks, and enforce robust internal controls, said a release.At The Ritz-Carlton, Pune, Agrawal will steer annual budgeting and forecasting, revenue integrity, working capital optimization, statutory compliance, and cost control frameworks. Blending strategic oversight with hands-on operational understanding, he will partner closely with operational teams to drive commercial performance, mitigate financial risks, and enforce robust internal controls, said a...
Research shows 90% of hotel leaders report AI improves routine tasks, yet only 15% see frontline gains, with academic data finding 90%+ of frontline tasks face moderate-to-severe automation constraints.Research shows 90% of hotel leaders report AI improves routine tasks, yet only 15% see frontline gains, with academic data finding 90%+ of frontline tasks face moderate-to-severe automation constraints.
The Landmark Collection consolidated purchasing across three London hotels via PurchasePlus, gaining spend visibility, automating invoices, and improving supplier negotiation to protect margins.The Landmark Collection consolidated purchasing across three London hotels via PurchasePlus, gaining spend visibility, automating invoices, and improving supplier negotiation to protect margins.
KEC signed a host partnership with The Bench to bring FHS Saudi Arabia 2027 to Madinah for the first time, held at the DoubleTree by Hilton at Madinah Gate, a transit-oriented development anchoring KEC’s SAR 24bn masterplan.KEC signed a host partnership with The Bench to bring FHS Saudi Arabia 2027 to Madinah for the first time, held at the DoubleTree by Hilton at Madinah Gate, a transit-oriented development anchoring KEC’s SAR 24bn masterplan.