HOSPA’s HOSPACE 2026 conference, set for 12 November at the Royal Lancaster London, will cover finance, technology, revenue management, ESG, and workforce topics through panels, workshops, and a Gala Awards Dinner.HOSPA’s HOSPACE 2026 conference, set for 12 November at the Royal Lancaster London, will cover finance, technology, revenue management, ESG, and workforce topics through panels, workshops, and a Gala Awards Dinner.
In her new role, Roy will provide commercial, strategic and operational leadership across the hotel, with a focus on excellence, business performance, team development and guest experience. Bringing a passionate, forward-looking and people-centric approach, she will work closely with the leadership team to drive operational efficiency, strengthen commercial performance and uphold Courtyard by Marriott’s commitment to creating welcoming and inviting experiences for today’s travellers, said a release.In her new role, Roy will provide commercial, strategic and operational leadership across the hotel, with a focus on excellence, business performance, team development and guest experience. Bringing a passionate, forward-looking and people-centric approach,...
A Barcelona study of 27,360 AI travel answers found independents are 8x more likely than chains to be invisible to AI, with hotel websites supplying only 7% of what AI says about properties.A Barcelona study of 27,360 AI travel answers found independents are 8x more likely than chains to be invisible to AI, with hotel websites supplying only 7% of what AI says about properties.
AIHA has released a free Hotel AI Visibility guide covering KPIs, self-assessments, and AEO strategy to help hotels control how AI assistants represent their properties to travelers.AIHA has released a free Hotel AI Visibility guide covering KPIs, self-assessments, and AEO strategy to help hotels control how AI assistants represent their properties to travelers.
In his new role, Palthi will focus on strengthening the resort’s culinary offerings through innovative menus, seasonal and regional inspirations, themed brunches and culinary experiences, while ensuring operational efficiency and consistency across the resort’s food and beverage operations. His appointment is expected to further complement the resort’s focus on creating distinctive dining experiences for leisure and destination travellers visiting Mahabaleshwar, said a release.In his new role, Palthi will focus on strengthening the resort’s culinary offerings through innovative menus, seasonal and regional inspirations, themed brunches and culinary experiences, while ensuring operational efficiency and consistency across the resort’s food and beverage operations....
A hospitality executive shares 10 operational principles for delivering luxury service, arguing that preparation, information-gathering, and vendor coordination matter more than premium pricing.A hospitality executive shares 10 operational principles for delivering luxury service, arguing that preparation, information-gathering, and vendor coordination matter more than premium pricing.
TFE Hotels becomes the first hotel group in Australia and New Zealand to have its internal leadership programs accredited for university credit across eight institutions, with 86% of recent graduates promoted.TFE Hotels becomes the first hotel group in Australia and New Zealand to have its internal leadership programs accredited for university credit across eight institutions, with 86% of recent graduates promoted.
Independent live tests using Claude and ChatGPT found that Marriott, IHG, Accor and Choice allow AI agents to reach checkout, while Hyatt, Hilton and Wyndham show inconsistent results depending on the agent and route.Independent live tests using Claude and ChatGPT found that Marriott, IHG, Accor and Choice allow AI agents to reach checkout, while Hyatt, Hilton and Wyndham show inconsistent results depending on the agent and route.
A 31-year hotel veteran reflects on a career spanning F&B, front desk, and finance across North America, arguing that the ability to make a difference is what makes hotel work feel effortless.A 31-year hotel veteran reflects on a career spanning F&B, front desk, and finance across North America, arguing that the ability to make a difference is what makes hotel work feel effortless.
A broad strategy guide covering ambiance, menu design, technology, upselling, loyalty programs, and sustainability to help hotels grow F&B revenues.A broad strategy guide covering ambiance, menu design, technology, upselling, loyalty programs, and sustainability to help hotels grow F&B revenues.