BLLA’s 2026 Boutique Hotel Owners Conference drew international owners and operators to Westlake Village, covering guest experience, F&B sourcing, retail strategy, and AI visibility for independent hotels.BLLA’s 2026 Boutique Hotel Owners Conference drew international owners and operators to Westlake Village, covering guest experience, F&B sourcing, retail strategy, and AI visibility for independent hotels.
IHCL and Adani Airport Holdings sign an operating agreement for 8 hotels across Mumbai, Ahmedabad, Lucknow and Guwahati, bringing IHCL to 25 airport hotels in India.IHCL and Adani Airport Holdings sign an operating agreement for 8 hotels across Mumbai, Ahmedabad, Lucknow and Guwahati, bringing IHCL to 25 airport hotels in India.
Phocuswright survey of 1,554 European leisure travelers finds passport storage more accepted than browsing history use, with fewer than 1 in 4 trusting AI-generated travel results.Phocuswright survey of 1,554 European leisure travelers finds passport storage more accepted than browsing history use, with fewer than 1 in 4 trusting AI-generated travel results.
Lighthouse data shows COP31 will push Antalya hotel rates to annual highs, with five-star properties pricing 108% above their yearly average while short-term rentals see minimal uplift.Lighthouse data shows COP31 will push Antalya hotel rates to annual highs, with five-star properties pricing 108% above their yearly average while short-term rentals see minimal uplift.
Over the course of her career, Alva has seen wellness evolve from being an amenity within hospitality to becoming a more considered and personalised part of the guest experience. Her approach is centred on creating meaningful wellness journeys that draw from the principles of traditional healing while being responsive to the needs and expectations of the modern guest, said a release.Over the course of her career, Alva has seen wellness evolve from being an amenity within hospitality to becoming a more considered and personalised part of the guest experience. Her approach is centred on creating meaningful wellness journeys that draw...
During her tenure as marketing & communications manager at Hyatt Centric Sector-17 Chandigarh, Vaishali has played an instrumental role in strengthening the hotel’s brand positioning, expanding its digital footprint, and building its presence in Chandigarh’s lifestyle and hospitality landscape.During her tenure as marketing & communications manager at Hyatt Centric Sector-17 Chandigarh, Vaishali has played an instrumental role in strengthening the hotel’s brand positioning, expanding its digital footprint, and building its presence in Chandigarh’s lifestyle and hospitality landscape.
Six senior commercial leaders from Rotana, Hyatt, Accor, Marriott and others share priorities for MEA hotels: unified commercial functions, rate discipline over discounting, and loyalty-led guest relationships.Six senior commercial leaders from Rotana, Hyatt, Accor, Marriott and others share priorities for MEA hotels: unified commercial functions, rate discipline over discounting, and loyalty-led guest relationships.
Deevana Hotels & Resorts targets a 45:55 plant-to-animal protein split across its southern Thailand properties by 2030, developed in partnership with NGO Lever Foundation.Deevana Hotels & Resorts targets a 45:55 plant-to-animal protein split across its southern Thailand properties by 2030, developed in partnership with NGO Lever Foundation.
Analysis of 2 million hotel emails across 48 properties finds reply quality, not speed, drives bookings, with complete answers converting at 58% vs 4%, and a €3.7M follow-up opportunity going largely untapped.Analysis of 2 million hotel emails across 48 properties finds reply quality, not speed, drives bookings, with complete answers converting at 58% vs 4%, and a €3.7M follow-up opportunity going largely untapped.
Using a flat-price F&B menu as a thought experiment, the author argues that uniform pricing removes a key tool for influencing customer choice and capturing willingness to pay.Using a flat-price F&B menu as a thought experiment, the author argues that uniform pricing removes a key tool for influencing customer choice and capturing willingness to pay.