An industry consultant argues that written, enforceable standards in spa and wellness settings are the foundation of consistent quality, fair team culture, and business resilience during staff turnover.An industry consultant argues that written, enforceable standards in spa and wellness settings are the foundation of consistent quality, fair team culture, and business resilience during staff turnover.
Prior to his promotion, Jose served as director of operations – ibis & ibis Styles India, overseeing the operations of both brands across the country. His experience across operations, sales and marketing has equipped him with a strong understanding of business performance, operational efficiency and commercial strategy. This combination of operational and commercial expertise will support his focus on asset management and strengthening collaboration with owners and partners across India and South Asia, said a release.Prior to his promotion, Jose served as director of operations – ibis & ibis Styles India, overseeing the operations of both brands across the country....
As AI agents begin shortlisting hotels before humans do, operators are urged to write agent access policies, assign liability in contracts, and redesign upsell for rational, automated buyers.As AI agents begin shortlisting hotels before humans do, operators are urged to write agent access policies, assign liability in contracts, and redesign upsell for rational, automated buyers.
At The Ritz-Carlton, Pune, Agrawal will steer annual budgeting and forecasting, revenue integrity, working capital optimization, statutory compliance, and cost control frameworks. Blending strategic oversight with hands-on operational understanding, he will partner closely with operational teams to drive commercial performance, mitigate financial risks, and enforce robust internal controls, said a release.At The Ritz-Carlton, Pune, Agrawal will steer annual budgeting and forecasting, revenue integrity, working capital optimization, statutory compliance, and cost control frameworks. Blending strategic oversight with hands-on operational understanding, he will partner closely with operational teams to drive commercial performance, mitigate financial risks, and enforce robust internal controls, said a...
The Landmark Collection consolidated purchasing across three London hotels via PurchasePlus, gaining spend visibility, automating invoices, and improving supplier negotiation to protect margins.The Landmark Collection consolidated purchasing across three London hotels via PurchasePlus, gaining spend visibility, automating invoices, and improving supplier negotiation to protect margins.
Research shows 90% of hotel leaders report AI improves routine tasks, yet only 15% see frontline gains, with academic data finding 90%+ of frontline tasks face moderate-to-severe automation constraints.Research shows 90% of hotel leaders report AI improves routine tasks, yet only 15% see frontline gains, with academic data finding 90%+ of frontline tasks face moderate-to-severe automation constraints.
KEC signed a host partnership with The Bench to bring FHS Saudi Arabia 2027 to Madinah for the first time, held at the DoubleTree by Hilton at Madinah Gate, a transit-oriented development anchoring KEC’s SAR 24bn masterplan.KEC signed a host partnership with The Bench to bring FHS Saudi Arabia 2027 to Madinah for the first time, held at the DoubleTree by Hilton at Madinah Gate, a transit-oriented development anchoring KEC’s SAR 24bn masterplan.
The logo features a white droplet against a blue square background. FSSAI officials told TOI that the mark is intended to help consumers readily identify products in this category at the point of purchase, strengthen their awareness and understanding of the regulatory identity of milk and milk products, and facilitate quicker recognition of relevant information on product labels. It is also aimed at bringing greater consistency to labelling practices.The logo features a white droplet against a blue square background. FSSAI officials told TOI that the mark is intended to help consumers readily identify products in this category at the point...
A conversational AI assistant built on RFID inventory data lets hotel operators query linen stock, loss trends, and reorder needs in plain language, shifting from reactive to predictive management.A conversational AI assistant built on RFID inventory data lets hotel operators query linen stock, loss trends, and reorder needs in plain language, shifting from reactive to predictive management.
Senior hotel operators at Otelier’s customer summit flagged slowing group pace, declining real GOPPAR, and rising costs as reasons to overhaul operating models, embrace AI with guardrails, and shift from dashboards to actionable operational consoles.Senior hotel operators at Otelier’s customer summit flagged slowing group pace, declining real GOPPAR, and rising costs as reasons to overhaul operating models, embrace AI with guardrails, and shift from dashboards to actionable operational consoles.