In his role, Kumar oversees the hotel’s food and beverage operations, with a focus on delivering exceptional dining experiences, driving revenue growth and ensuring operational efficiency across the property’s dining venues and banquet facilities. His responsibilities include managing departmental budgets, optimising revenue streams, developing innovative food and beverage offerings, and working closely with the culinary and sales teams to curate engaging dining experiences and events, said a release.In his role, Kumar oversees the hotel’s food and beverage operations, with a focus on delivering exceptional dining experiences, driving revenue growth and ensuring operational efficiency across the property’s dining venues and banquet...
Practical advice for independent hoteliers in Asia and Australia on reducing OTA dependency by fixing price doubt, booking friction, and trust gaps on direct channels.Practical advice for independent hoteliers in Asia and Australia on reducing OTA dependency by fixing price doubt, booking friction, and trust gaps on direct channels.
CityHub CEO Remco Gerritsen outlines plans to double hub capacity by end of 2025, covering space economics, modular builds in repurposed buildings, direct booking strategy, and solo traveler growth.CityHub CEO Remco Gerritsen outlines plans to double hub capacity by end of 2025, covering space economics, modular builds in repurposed buildings, direct booking strategy, and solo traveler growth.
First Hospitality outlines five trends for 2027 spanning AI operations, experiential dining, wellness programming, and community-focused hotel strategy, with real case examples from its portfolio.First Hospitality outlines five trends for 2027 spanning AI operations, experiential dining, wellness programming, and community-focused hotel strategy, with real case examples from its portfolio.
Four hospitality leaders share perspectives ahead of HSMAI CSC MEA 2026, agreeing AI delivers most value when built on sound data, tied to specific business problems, and paired with human oversight.Four hospitality leaders share perspectives ahead of HSMAI CSC MEA 2026, agreeing AI delivers most value when built on sound data, tied to specific business problems, and paired with human oversight.
HVS founder Steve Rushmore breaks down how key money works in hotel management contracts, what it truly costs owners, and which five contract provisions protect against unfavorable terms.HVS founder Steve Rushmore breaks down how key money works in hotel management contracts, what it truly costs owners, and which five contract provisions protect against unfavorable terms.
RLJ Lodging Trust COO Tom Bardenett discusses Q2 RevPAR growth of 6.8%, crediting return-to-office trends, AI-driven corporate travel, and urban leisure demand, while flagging margin pressure from rising labor and insurance costs.RLJ Lodging Trust COO Tom Bardenett discusses Q2 RevPAR growth of 6.8%, crediting return-to-office trends, AI-driven corporate travel, and urban leisure demand, while flagging margin pressure from rising labor and insurance costs.
An analysis of how Spanish hotels facing 270 new properties in the pipeline can protect net margins by cutting OTA dependency, with real unit economics showing 30%+ revenue lost per third-party booking.An analysis of how Spanish hotels facing 270 new properties in the pipeline can protect net margins by cutting OTA dependency, with real unit economics showing 30%+ revenue lost per third-party booking.
Drawing on published psychology research, this piece argues that service quality is partly a management responsibility, shaped by workload design, recovery time, and the emotional demands placed on frontline staff.Drawing on published psychology research, this piece argues that service quality is partly a management responsibility, shaped by workload design, recovery time, and the emotional demands placed on frontline staff.
In his new role, Malik will focus on driving culinary innovation, elevating guest dining experiences and strengthening operational standards across the hotel’s Food & Beverage vertical. He will also lead and nurture the F&B team towards new benchmarks of performance, said a release.In his new role, Malik will focus on driving culinary innovation, elevating guest dining experiences and strengthening operational standards across the hotel’s Food & Beverage vertical. He will also lead and nurture the F&B team towards new benchmarks of performance, said a release.