FPG VP Benjamin Seelos outlines how reframing upselling as guest recommendation, combined with frontline training and AI tools, helps hotels add 4-8% TRevPAR and restaurants lift revenue 5-15% per guest.FPG VP Benjamin Seelos outlines how reframing upselling as guest recommendation, combined with frontline training and AI tools, helps hotels add 4-8% TRevPAR and restaurants lift revenue 5-15% per guest.
WTN Investments LLC is proposing to build the Horizon West Hotel, a 96 guest-room, four-story property totaling approximately 58,400 square feet on two acres at 3035 St. Rose Pkwy. in Henderson, Nevada’s Westgate Planning Area. WTN is the developer; MRW Design Associates is the architect; and Bush & Gudgell, Inc. is the civil engineer and landscape architect. The design includes a porte cochere, primarily stucco façades, stone and aluminum accents, and a white, indigo and tan palette. Amenities include lounge and dining areas, a buffet station, network zone, meeting room, fitness center, patio, spa and pool. Guest rooms occupy all four floors. Plans include 80 parking spaces, including four EV-installed spaces. Brand affiliation remains undecided, although conceptual signage shows SpringHill Suites by Marriott.
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Tuesday brought a World Panel question on what makes a luxury stay worth the price, and three looks at where hotel AI is falling short: at the front line, in bookings and in training new managers.Tuesday brought a World Panel question on what makes a luxury stay worth the price, and three looks at where hotel AI is falling short: at the front line, in bookings and in training new managers.
Tambourine won four Travel Weekly Magellan Awards for website design, including Gold for Pier Sixty-Six, Ted Turner Reserves, and Old Edwards Hospitality Group.Tambourine won four Travel Weekly Magellan Awards for website design, including Gold for Pier Sixty-Six, Ted Turner Reserves, and Old Edwards Hospitality Group.
Newport Hospitality Group CEO reflects on what drives long-term staff retention, citing 43% of corporate staff with 10+ years tenure and an average tenure of 11.8 years across its 37-person corporate team.Newport Hospitality Group CEO reflects on what drives long-term staff retention, citing 43% of corporate staff with 10+ years tenure and an average tenure of 11.8 years across its 37-person corporate team.
Folio, a Durham-based hospitality finops platform founded in 2023, was named to PhocusWire’s Hot 25 Travel Startups for 2027, with 1,000+ hotels and $1.5B in annual purchasing volume in its pipeline.Folio, a Durham-based hospitality finops platform founded in 2023, was named to PhocusWire’s Hot 25 Travel Startups for 2027, with 1,000+ hotels and $1.5B in annual purchasing volume in its pipeline.
OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.
Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.
AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.
Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.