Newport Hospitality Group CEO reflects on what drives long-term staff retention, citing 43% of corporate staff with 10+ years tenure and an average tenure of 11.8 years across its 37-person corporate team.Newport Hospitality Group CEO reflects on what drives long-term staff retention, citing 43% of corporate staff with 10+ years tenure and an average tenure of 11.8 years across its 37-person corporate team.
Folio, a Durham-based hospitality finops platform founded in 2023, was named to PhocusWire’s Hot 25 Travel Startups for 2027, with 1,000+ hotels and $1.5B in annual purchasing volume in its pipeline.Folio, a Durham-based hospitality finops platform founded in 2023, was named to PhocusWire’s Hot 25 Travel Startups for 2027, with 1,000+ hotels and $1.5B in annual purchasing volume in its pipeline.
OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.
Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.
AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.
Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.
IHG’s voco brand has reached 50 open properties in Europe, with 26 more in the pipeline, six years after launching as the company’s fastest-growing premium brand.IHG’s voco brand has reached 50 open properties in Europe, with 26 more in the pipeline, six years after launching as the company’s fastest-growing premium brand.
Six Senses Samui has deployed Shiji’s Infrasys cloud POS across nine F&B and operational outlets, replacing fragmented systems with an integrated platform connecting finance, reservations, procurement, and workflows.Six Senses Samui has deployed Shiji’s Infrasys cloud POS across nine F&B and operational outlets, replacing fragmented systems with an integrated platform connecting finance, reservations, procurement, and workflows.
Drawing on Booking.com’s Destination Europe research with Statista, the piece argues that the EU Sustainable Tourism Strategy’s “volume to value” shift must account for diverse stakeholder needs across travelers, hoteliers, and local communities.Drawing on Booking.com’s Destination Europe research with Statista, the piece argues that the EU Sustainable Tourism Strategy’s “volume to value” shift must account for diverse stakeholder needs across travelers, hoteliers, and local communities.
Occupancy forecasts only deliver full value when translated into verified operational plans, covering staffing, kitchen throughput, and peak-period workload across all departments.Occupancy forecasts only deliver full value when translated into verified operational plans, covering staffing, kitchen throughput, and peak-period workload across all departments.