Thursday brought a World Panel question on whether the climate cost of a hotel night belongs on the bill, and OpenAI’s purchase of Odessia, an AI travel agent with its own agency license.Thursday brought a World Panel question on whether the climate cost of a hotel night belongs on the bill, and OpenAI’s purchase of Odessia, an AI travel agent with its own agency license.
An industry veteran argues that luxury hospitality’s culture of prestige and spectacle too often crowds out hard commercial questions on demand, distribution costs, and investment viability.An industry veteran argues that luxury hospitality’s culture of prestige and spectacle too often crowds out hard commercial questions on demand, distribution costs, and investment viability.
This year, more than 12,900 associates participated through walks, runs, cycling activities and volunteer efforts in support of a common cause. Their collective participation helped raise over Rs 84 lakh for Rising Star Outreach India, a Chennai-based non-profit organization dedicated to empowering individuals and families affected by leprosy through education, healthcare, livelihood support and community development initiatives. Funds raised through Road to Give 2026 will contribute towards programs that help create greater access to education, healthcare and sustainable livelihood opportunities, enabling beneficiaries and their families to build brighter and more independent futures, said a release.This year, more than 12,900 associates...
Drawing on aviation’s hard-won lessons about automation complacency, the author argues hotels must pair AI adoption with deliberate human competence to avoid fragility disguised as efficiency.Drawing on aviation’s hard-won lessons about automation complacency, the author argues hotels must pair AI adoption with deliberate human competence to avoid fragility disguised as efficiency.
A practical framework for hoteliers evaluating AI tools, covering how to define the workflow problem, involve frontline staff, and assess vendor fit before signing a contract.A practical framework for hoteliers evaluating AI tools, covering how to define the workflow problem, involve frontline staff, and assess vendor fit before signing a contract.
The Menhaden in Greenport, N.Y., managed by Meyer Jabara Hotels, has earned its third consecutive MICHELIN Key, citing a stable team, personalized service rituals, and annual refinements to the guest journey.The Menhaden in Greenport, N.Y., managed by Meyer Jabara Hotels, has earned its third consecutive MICHELIN Key, citing a stable team, personalized service rituals, and annual refinements to the guest journey.
HCN survey data from 179 luxury hotel guests shows 97% found in-room sponsored content non-intrusive, with modeled annual net revenue of $257K for a 500-room hotel via its Commerce Media Network.HCN survey data from 179 luxury hotel guests shows 97% found in-room sponsored content non-intrusive, with modeled annual net revenue of $257K for a 500-room hotel via its Commerce Media Network.
The hotel features 42 guest rooms, a 25-cover restaurant, a 25-cover bar and a 90-cover rooftop lounge. It also houses three dedicated karaoke rooms, each accommodating approximately 8–10 guests. The combination of these facilities is designed to cater to a varied customer base, including business travellers, government officials, tourists, local residents and groups looking for spaces to socialise and celebrate, said a release.The hotel features 42 guest rooms, a 25-cover restaurant, a 25-cover bar and a 90-cover rooftop lounge. It also houses three dedicated karaoke rooms, each accommodating approximately 8–10 guests. The combination of these facilities is designed to cater...
Sirma Travel Hospitality’s Head of Support Managed Services explains how teams with hotel operations backgrounds prevent integration failures, manage multi-vendor incidents, and use AI to improve resolution speed.Sirma Travel Hospitality’s Head of Support Managed Services explains how teams with hotel operations backgrounds prevent integration failures, manage multi-vendor incidents, and use AI to improve resolution speed.