Over the course of her career, Alva has seen wellness evolve from being an amenity within hospitality to becoming a more considered and personalised part of the guest experience. Her approach is centred on creating meaningful wellness journeys that draw from the principles of traditional healing while being responsive to the needs and expectations of the modern guest, said a release.Over the course of her career, Alva has seen wellness evolve from being an amenity within hospitality to becoming a more considered and personalised part of the guest experience. Her approach is centred on creating meaningful wellness journeys that draw...
During her tenure as marketing & communications manager at Hyatt Centric Sector-17 Chandigarh, Vaishali has played an instrumental role in strengthening the hotel’s brand positioning, expanding its digital footprint, and building its presence in Chandigarh’s lifestyle and hospitality landscape.During her tenure as marketing & communications manager at Hyatt Centric Sector-17 Chandigarh, Vaishali has played an instrumental role in strengthening the hotel’s brand positioning, expanding its digital footprint, and building its presence in Chandigarh’s lifestyle and hospitality landscape.
Six senior commercial leaders from Rotana, Hyatt, Accor, Marriott and others share priorities for MEA hotels: unified commercial functions, rate discipline over discounting, and loyalty-led guest relationships.Six senior commercial leaders from Rotana, Hyatt, Accor, Marriott and others share priorities for MEA hotels: unified commercial functions, rate discipline over discounting, and loyalty-led guest relationships.
Deevana Hotels & Resorts targets a 45:55 plant-to-animal protein split across its southern Thailand properties by 2030, developed in partnership with NGO Lever Foundation.Deevana Hotels & Resorts targets a 45:55 plant-to-animal protein split across its southern Thailand properties by 2030, developed in partnership with NGO Lever Foundation.
Analysis of 2 million hotel emails across 48 properties finds reply quality, not speed, drives bookings, with complete answers converting at 58% vs 4%, and a €3.7M follow-up opportunity going largely untapped.Analysis of 2 million hotel emails across 48 properties finds reply quality, not speed, drives bookings, with complete answers converting at 58% vs 4%, and a €3.7M follow-up opportunity going largely untapped.
Using a flat-price F&B menu as a thought experiment, the author argues that uniform pricing removes a key tool for influencing customer choice and capturing willingness to pay.Using a flat-price F&B menu as a thought experiment, the author argues that uniform pricing removes a key tool for influencing customer choice and capturing willingness to pay.
Coca-Cola has reiterated its plans to explore a potential IPO for Hindustan Coca-Cola Holdings later this week. The company aims to finalize its listing in the second quarter of 2027 with a target of $1 billion. This strategy follows its recent sale of a stake to Jubilant Bhartia Group for around ₹12,500 crore. India’s strong market performance has been a significant contributor to Coca-Cola’s growth during the third quarter.Coca-Cola has reiterated its plans to explore a potential IPO for Hindustan Coca-Cola Holdings later this week. The company aims to finalize its listing in the second quarter of 2027 with a...
First Ruby hotel in Asia Pacific to open in Bangkok in 2027 The new hotel brings a fresh premium lifestyle hospitality experience to the Thai capital Strengthens IHG’s growing Thailand portfolio of more than 80 open and pipeline hotels First Ruby hotel in Asia Pacific to open in Bangkok in 2027 The new hotel brings a fresh premium lifestyle hospitality experience to the Thai capital Strengthens IHG’s growing Thailand portfolio of more than 80 open and pipeline hotels
Highlights from BLLA’s 2026 Boutique Hotel Owners Conference cover boutique luxury RevPAR outperformance, AI’s growing role in guest discovery, and how specificity and storytelling drive distribution and pricing power.Highlights from BLLA’s 2026 Boutique Hotel Owners Conference cover boutique luxury RevPAR outperformance, AI’s growing role in guest discovery, and how specificity and storytelling drive distribution and pricing power.
Thayer Ventures co-founder Chris shares lessons from travel tech investing: why AI will reshape hotel distribution, why 2027 is the inflection point for agentic operations, and why the hotel operating model is overdue for reinvention.Thayer Ventures co-founder Chris shares lessons from travel tech investing: why AI will reshape hotel distribution, why 2027 is the inflection point for agentic operations, and why the hotel operating model is overdue for reinvention.