The Pines Resort cut guest messaging response times from 45 to 2 minutes and automated high-volume phone inquiries after deploying Canary AI Voice, Webchat, and Guest Messaging.The Pines Resort cut guest messaging response times from 45 to 2 minutes and automated high-volume phone inquiries after deploying Canary AI Voice, Webchat, and Guest Messaging.
Tuesday brought a World Panel question on what role hotels play in guest wellbeing, and a hospitality technology veteran asking whether the exhibit hall still matters when buyers research vendors with AI.Tuesday brought a World Panel question on what role hotels play in guest wellbeing, and a hospitality technology veteran asking whether the exhibit hall still matters when buyers research vendors with AI.
RoomPriceGenie’s Portfolio Calendar gives multi-property hotel groups a single dashboard view of occupancy, ADR, RevPAR, and pricing across all properties to streamline revenue oversight.RoomPriceGenie’s Portfolio Calendar gives multi-property hotel groups a single dashboard view of occupancy, ADR, RevPAR, and pricing across all properties to streamline revenue oversight.
Holiday Inn Resort Sasan Gir will feature 92 rooms, including 11 suites, five food and beverage outlets, and 1,366 square metres of meeting and event space across four venues, including a 1,170 square metre ballroom. The resort will also offer a swimming pool, fitness centre, spa and retail facilities, positioning it to cater to leisure travellers, weddings and social celebrations, said a release.Holiday Inn Resort Sasan Gir will feature 92 rooms, including 11 suites, five food and beverage outlets, and 1,366 square metres of meeting and event space across four venues, including a 1,170 square metre ballroom. The resort will...
VDA Telkonet and Cloudbeds will integrate guestroom automation with Cloudbeds PMS to auto-trigger room settings at check-in, with commercial availability planned for Q1 2027.VDA Telkonet and Cloudbeds will integrate guestroom automation with Cloudbeds PMS to auto-trigger room settings at check-in, with commercial availability planned for Q1 2027.
Avalora launched Cross-Platform Guest Intelligence (CPGI) at The Hospitality Show in Miami Beach, an AI platform that aggregates guest interaction data across hotel systems to surface revenue and service insights.Avalora launched Cross-Platform Guest Intelligence (CPGI) at The Hospitality Show in Miami Beach, an AI platform that aggregates guest interaction data across hotel systems to surface revenue and service insights.
The author, a former IHG Owners Association chair, makes the case for active owner participation in brand associations as a strategic business investment, not just an industry courtesy.The author, a former IHG Owners Association chair, makes the case for active owner participation in brand associations as a strategic business investment, not just an industry courtesy.
American Hotel & Lodging Association Names 2026 General Managers of the Year at The Hospitality Show
AHLA recognized eight hotel general managers across six categories at The Hospitality Show in Miami Beach, including two newly introduced awards for rising stars and community ambassadors.AHLA recognized eight hotel general managers across six categories at The Hospitality Show in Miami Beach, including two newly introduced awards for rising stars and community ambassadors.
Pertlink’s free 30-page playbook on AI tokenomics for hotels, covering cost tracking per guest across AI touchpoints, launches on Hospitality Net on 5 November.Pertlink’s free 30-page playbook on AI tokenomics for hotels, covering cost tracking per guest across AI touchpoints, launches on Hospitality Net on 5 November.
ETC, GDS-Movement and NECSTouR updated their practical guide on the EU EmpCo Directive, helping destinations, DMOs and event organisers make credible, evidence-based sustainability claims.ETC, GDS-Movement and NECSTouR updated their practical guide on the EU EmpCo Directive, helping destinations, DMOs and event organisers make credible, evidence-based sustainability claims.