OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.OneJourney’s SwiftPay platform, which turns hotel supplier payments into cashback revenue via virtual cards and AI automation, earned a spot on PhocusWire’s Hot 25 Travel Startups for 2027.
Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.Grevon and Indio are integrating to let RV park and campground guests inquire, check availability, and pay within a single AI conversation, without redirection to a separate booking engine.
AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.AI efficiency gains risk hollowing out the foundational learning that develops skilled hotel managers, with three actionable steps proposed to rebuild onboarding, institutionalize apprenticeship, and capture veteran expertise.
IHG’s voco brand has reached 50 open properties in Europe, with 26 more in the pipeline, six years after launching as the company’s fastest-growing premium brand.IHG’s voco brand has reached 50 open properties in Europe, with 26 more in the pipeline, six years after launching as the company’s fastest-growing premium brand.
Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.Paris Society will open MŪN, ANZU Beach Club, Gigi Caffè, and Siga Siga across Dubai, Ras Al Khaimah, and Abu Dhabi from late 2026 into early 2027.
Six Senses Samui has deployed Shiji’s Infrasys cloud POS across nine F&B and operational outlets, replacing fragmented systems with an integrated platform connecting finance, reservations, procurement, and workflows.Six Senses Samui has deployed Shiji’s Infrasys cloud POS across nine F&B and operational outlets, replacing fragmented systems with an integrated platform connecting finance, reservations, procurement, and workflows.
Drawing on Booking.com’s Destination Europe research with Statista, the piece argues that the EU Sustainable Tourism Strategy’s “volume to value” shift must account for diverse stakeholder needs across travelers, hoteliers, and local communities.Drawing on Booking.com’s Destination Europe research with Statista, the piece argues that the EU Sustainable Tourism Strategy’s “volume to value” shift must account for diverse stakeholder needs across travelers, hoteliers, and local communities.
Occupancy forecasts only deliver full value when translated into verified operational plans, covering staffing, kitchen throughput, and peak-period workload across all departments.Occupancy forecasts only deliver full value when translated into verified operational plans, covering staffing, kitchen throughput, and peak-period workload across all departments.
The article argues that boutique and luxury hotels can deepen guest loyalty by curating locally relevant literature as a “Cultural Concierge,” turning physical spaces into immersive, story-driven destinations.The article argues that boutique and luxury hotels can deepen guest loyalty by curating locally relevant literature as a “Cultural Concierge,” turning physical spaces into immersive, story-driven destinations.
SiteMinder’s survey of 12,000+ travellers across 14 markets finds 2027 guests will travel more cautiously, with solo travel rising, AI adoption growing, and memorable experiences overtaking loyalty perks.SiteMinder’s survey of 12,000+ travellers across 14 markets finds 2027 guests will travel more cautiously, with solo travel rising, AI adoption growing, and memorable experiences overtaking loyalty perks.