The author argues that hotel key cards, typically functional objects, can be designed with local motifs or phrases to prompt guest curiosity and drive meaningful conversations with staff.The author argues that hotel key cards, typically functional objects, can be designed with local motifs or phrases to prompt guest curiosity and drive meaningful conversations with staff.
The author argues hotels should apply the same weekly pace-reporting discipline used for rooms to function space, combining event and room revenue into a shared view for better group decisions.The author argues hotels should apply the same weekly pace-reporting discipline used for rooms to function space, combining event and room revenue into a shared view for better group decisions.
Galleria Vik Milano used Canary Technologies’ upsell and mobile check-in tools to generate nearly €35,000 in annual ancillary revenue while freeing staff to deliver more personalized service.Galleria Vik Milano used Canary Technologies’ upsell and mobile check-in tools to generate nearly €35,000 in annual ancillary revenue while freeing staff to deliver more personalized service.
roommaster AI Connector uses the Model Context Protocol to link live PMS data with ChatGPT, Claude, Microsoft Copilot and Google Gemini, letting hotel staff query operational data in natural language.roommaster AI Connector uses the Model Context Protocol to link live PMS data with ChatGPT, Claude, Microsoft Copilot and Google Gemini, letting hotel staff query operational data in natural language.
Sandpiper Hospitality will add 12+ properties across the US within 90 days, adding four new brands including Homewood Suites and Hampton Inn to its extended-stay-focused portfolio.Sandpiper Hospitality will add 12+ properties across the US within 90 days, adding four new brands including Homewood Suites and Hampton Inn to its extended-stay-focused portfolio.
CHICAGO (October 19, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Centric Downtown St. Louis, the first Hyatt Centric hotel in the state of Missouri. Located… CHICAGO (October 19, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Centric Downtown St. Louis, the first Hyatt Centric hotel in the state of Missouri. Located…
roommaster’s CRO and Director of Sales discuss their reimagined cloud PMS on The Modern Hotelier podcast, covering direct bookings, AI tools, and platform selection for independent hotels.roommaster’s CRO and Director of Sales discuss their reimagined cloud PMS on The Modern Hotelier podcast, covering direct bookings, AI tools, and platform selection for independent hotels.
Monday opened with Markus Busch on Google AI Mode booking hotels through 10 chains and OTAs in the US while a price-feed mandate ending September 30 cut independent hotel ad visibility, Terence Ronson’s live agent tests finding Marriott, IHG, Accor, and Choice reach checkout while Hyatt and Hilto…Monday opened with Markus Busch on Google AI Mode booking hotels through 10 chains and OTAs in the US while a price-feed mandate ending September 30 cut independent hotel ad visibility, Terence Ronson’s live agent tests finding Marriott, IHG, Accor, and Choice reach checkout while Hyatt and Hilto…
A marketing consultant outlines how lifestyle and luxury hotels can use ChatGPT Ads, now live in 31 European markets, to reach travellers during the planning phase before a hotel search begins.A marketing consultant outlines how lifestyle and luxury hotels can use ChatGPT Ads, now live in 31 European markets, to reach travellers during the planning phase before a hotel search begins.
Inn-Flow launches Essential BI, a redesigned reporting tool that cuts portfolio-wide financial report generation from 20 minutes to seconds, included in all Accounting plans at no extra cost.Inn-Flow launches Essential BI, a redesigned reporting tool that cuts portfolio-wide financial report generation from 20 minutes to seconds, included in all Accounting plans at no extra cost.