Holiday Inn Express launches the “Unpacking” campaign with influencer duo Brooke Averick and Connor Wood, a card game, and Costa Coffee rollout to 2,200+ US properties, backed by survey data on traveler debrief rituals.Holiday Inn Express launches the “Unpacking” campaign with influencer duo Brooke Averick and Connor Wood, a card game, and Costa Coffee rollout to 2,200+ US properties, backed by survey data on traveler debrief rituals.
The author argues that hotel owners must negotiate agent ownership, data portability, and performance-based fees into HMAs before AI becomes a standard clause operators dictate on their own terms.The author argues that hotel owners must negotiate agent ownership, data portability, and performance-based fees into HMAs before AI becomes a standard clause operators dictate on their own terms.
A regional controller recounts how a spontaneous job swap with a colleague led him from Canada to San Francisco, hinging on a tense budget review with skeptical asset managers.A regional controller recounts how a spontaneous job swap with a colleague led him from Canada to San Francisco, hinging on a tense budget review with skeptical asset managers.
A buying guide for hotel housekeeping and purchasing teams covering thread count, weave types, fabric blends, sizing, and par levels for hotel sheets.A buying guide for hotel housekeeping and purchasing teams covering thread count, weave types, fabric blends, sizing, and par levels for hotel sheets.
CHICAGO, IL (November 9, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced that Danny Miles has joined Hyatt as Chief Digital & Information Officer, leading its newly combined Digital… CHICAGO, IL (November 9, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced that Danny Miles has joined Hyatt as Chief Digital & Information Officer, leading its newly combined Digital…
A practical guide covering the five key drivers of hotel guest satisfaction, how to measure them at each stage of the guest journey, and which technology tools support improvement.A practical guide covering the five key drivers of hotel guest satisfaction, how to measure them at each stage of the guest journey, and which technology tools support improvement.
CHICAGO, IL (November 9, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of Thompson Seville, a 101-room hotel set within the landmark La Gavidia building on Plaza de la… CHICAGO, IL (November 9, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of Thompson Seville, a 101-room hotel set within the landmark La Gavidia building on Plaza de la…
Preferred Hotels & Resorts members across Americas and EMEA can now access Mews PMS, POS, RMS and Payments at preferential pricing through a new Alliance Partner Program affiliation.Preferred Hotels & Resorts members across Americas and EMEA can now access Mews PMS, POS, RMS and Payments at preferential pricing through a new Alliance Partner Program affiliation.
PurchasePlus experts and The Landmark Collection’s Group Director of Purchasing discuss how digital procurement tools cut costs, reduce invoice errors, and build scalable purchasing strategies across multi-property operations.PurchasePlus experts and The Landmark Collection’s Group Director of Purchasing discuss how digital procurement tools cut costs, reduce invoice errors, and build scalable purchasing strategies across multi-property operations.
Three scenarios face U.S. hotels in 2027-28: legislative stalemate, bipartisan deal on tip/overtime deductions, or Senate confirmation battles that reshape the NLRB’s balance of power.Three scenarios face U.S. hotels in 2027-28: legislative stalemate, bipartisan deal on tip/overtime deductions, or Senate confirmation battles that reshape the NLRB’s balance of power.