Davy and Jill reflect on Mews Unfold 2026 in Amsterdam, weighing AI’s promise to free staff for human connection against the industry’s oldest unsolved frustration: recognising returning guests at check-in.Davy and Jill reflect on Mews Unfold 2026 in Amsterdam, weighing AI’s promise to free staff for human connection against the industry’s oldest unsolved frustration: recognising returning guests at check-in.
The author argues that replacing human touchpoints with technology risks commoditizing hotels, leaving price as the only differentiator, and urges a “humanification” approach that blends automation with genuine guest interaction.The author argues that replacing human touchpoints with technology risks commoditizing hotels, leaving price as the only differentiator, and urges a “humanification” approach that blends automation with genuine guest interaction.
AHLA and AHLA Foundation are accepting nominations for the General Managers of the Year Awards and Stars of the Industry Awards, with winners announced at events in Miami Beach and Los Angeles.AHLA and AHLA Foundation are accepting nominations for the General Managers of the Year Awards and Stars of the Industry Awards, with winners announced at events in Miami Beach and Los Angeles.
Inspired by an AWS and Shiji whitepaper, the roadmap outlines five key F&B trends and six technology strategies, including cloud POS, mobile ordering, and real-time analytics, to help hotels improve margins and guest satisfaction.Inspired by an AWS and Shiji whitepaper, the roadmap outlines five key F&B trends and six technology strategies, including cloud POS, mobile ordering, and real-time analytics, to help hotels improve margins and guest satisfaction.
A practical breakdown of Google’s Demand Gen campaigns vs. Paid Search and Display, covering placements, targeting, creatives, and when to use each in a hotel marketing mix.A practical breakdown of Google’s Demand Gen campaigns vs. Paid Search and Display, covering placements, targeting, creatives, and when to use each in a hotel marketing mix.
Located in the heart of Katra, the Lords Inn Katra is designed to provide guests with a comfortable and enriching stay experience while reflecting the spiritual essence of the destination. The property features 45 well-appointed rooms, modern amenities, and thoughtfully curated hospitality services catering to both devotional and family travellers. Katra continues to attract millions of devotees and tourists each year due to its religious significance and strong tourism connectivity, making it an important addition to the Lords Hotels & Resorts portfolio, said a release.Located in the heart of Katra, the Lords Inn Katra is designed to provide guests with...
Budapest’s hosting of the UEFA Champions League Final is examined through the lens of sports tourism strategy, with the 2024 London final generating €91M in GVA and 77,000 international visitors as a benchmark.Budapest’s hosting of the UEFA Champions League Final is examined through the lens of sports tourism strategy, with the 2024 London final generating €91M in GVA and 77,000 international visitors as a benchmark.
Accor gathered 270+ franchise partners and owners in Sydney to discuss growth strategy, investment trends, AI-driven efficiencies, and loyalty, covering its 420+ Pacific properties.Accor gathered 270+ franchise partners and owners in Sydney to discuss growth strategy, investment trends, AI-driven efficiencies, and loyalty, covering its 420+ Pacific properties.
Rising construction costs and evolving guest priorities are pushing luxury hospitality developers toward strategic, experience-led design that balances aspiration with financial efficiency across all price points.Rising construction costs and evolving guest priorities are pushing luxury hospitality developers toward strategic, experience-led design that balances aspiration with financial efficiency across all price points.
The hotel has appointed Abhishek Sengupta as director of sales and marketing and Meraj Faiz as revenue manager for the property, said a release.The hotel has appointed Abhishek Sengupta as director of sales and marketing and Meraj Faiz as revenue manager for the property, said a release.