Survey of U.S. customers reveals 49% are more comfortable with AI support, but 68% still prefer human agents when problems arise.Survey of U.S. customers reveals 49% are more comfortable with AI support, but 68% still prefer human agents when problems arise.
Surrounded by lush greenery and serenaded by the rhythmic sounds of the sea, Isai Karai—meaning musical shore—offers a tranquil sanctuary overlooking the Bay of Bengal. Situated only 50 metres from the water’s edge and close to Mahabalipuram’s iconic landmarks, including the UNESCO-listed Shore Temple and the monumental rock relief of Arjuna’s Penance, guests can expect a sublime blend of nature, heritage, and understated luxury. Designed as an intimate coastal retreat, the property features five rooms spread across a three-bedroom main residence and a separate two-bedroom unit. While rooms may be booked individually, the bungalow is also ideal for larger families...
AI requires contextual, real-time guest data rather than static personas to deliver effective personalization and capture revenue opportunities.AI requires contextual, real-time guest data rather than static personas to deliver effective personalization and capture revenue opportunities.
Moustache Group of Hotels has strengthened its presence in Uttarakhand with the launch of two new properties in Nainital — Moustache Hostel Nainital and Moustache Select Nainital. The twin openings mark a major step in the group’s strategy to diversify its portfolio and clearly distinguish between its social, community-driven hostel format and its more premium Select offering.Moustache Group of Hotels has strengthened its presence in Uttarakhand with the launch of two new properties in Nainital — Moustache Hostel Nainital and Moustache Select Nainital. The twin openings mark a major step in the group’s strategy to diversify its portfolio and clearly...
CHICAGO (March 26, 2026) – Within just a year of opening, South Africa’s first Park Hyatt branded hotel, Park Hyatt Johannesburg, is setting new standards in luxury hospitality. Adding to the… CHICAGO (March 26, 2026) – Within just a year of opening, South Africa’s first Park Hyatt branded hotel, Park Hyatt Johannesburg, is setting new standards in luxury hospitality. Adding to the…
pread across 19 acres, the estate comprises a highly advanced wine production facility with an annual capacity of 4.5 lakh litres, scalable up to 13 lakh litres. The property also features an ultra-premium visitor centre, a banquet facility, and 5 acres of vineyards, offering a premium immersive wine tourism platform. Collectively, these features make it a perfect setting for developing a landmark destination wine resort. The transaction structured as an asset purchase agreement, covers land, building, and winemaking infrastructure, while excluding all brand-related assets. The acquisition is being undertaken through the company’s wholly owned subsidiary, Artisan Spirits Private Limited (ASPL)...
Despite the government’s gradual increase in commercial LPG quotas and efforts to maintain steady domestic supply, several states are witnessing a sharp rise in black-market activity. From Delhi to Odisha, administrations are tightening allocation policies and cracking down on illegal sales and overpricing as industries, hotels, and restaurants face persistent shortages of commercial cylinders.Despite the government’s gradual increase in commercial LPG quotas and efforts to maintain steady domestic supply, several states are witnessing a sharp rise in black-market activity. From Delhi to Odisha, administrations are tightening allocation policies and cracking down on illegal sales and overpricing as industries, hotels, and...
At just 23, Goa-born bartender Macleigh Rey Fernandes has already made his mark on India’s evolving bar scene. Leading the award-winning team at Broilermaker in Goa—recently crowned Best Bar Team of India 2025—Fernandes embodies a new generation of bartenders redefining the craft with creativity, curiosity, and a touch of homegrown spirit.At just 23, Goa-born bartender Macleigh Rey Fernandes has already made his mark on India’s evolving bar scene. Leading the award-winning team at Broilermaker in Goa—recently crowned Best Bar Team of India 2025—Fernandes embodies a new generation of bartenders redefining the craft with creativity, curiosity, and a touch of homegrown...
The Lakeland Planning and Design Review Commission approved a site plan for a four-story, 121 guestroom Hilton LivSmart hotel on.35 acres at the northwest corner of The Lake District in Lakeland, Tennessee. The LivSmart extended stay brand, features studio-style suites equipped with full kitchens and on-site fitness and laundry amenities. Trilogy Investment Co is proposing the project. No construction timeline has been announced at this time.
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UrVenue will demo its unified platform for managing resort amenities at the April gaming convention, previewing new features like 3D seat maps and multi-day bookings.UrVenue will demo its unified platform for managing resort amenities at the April gaming convention, previewing new features like 3D seat maps and multi-day bookings.