IHG adds Yas World Resort (formerly Yas Plaza Hotels) to its Vignette Collection, making the 1,400-room, six-hotel Yas Island complex the brand’s largest property worldwide.IHG adds Yas World Resort (formerly Yas Plaza Hotels) to its Vignette Collection, making the 1,400-room, six-hotel Yas Island complex the brand’s largest property worldwide.
Hyatt relaunched its Leverage platform for small-and-midsize businesses, now powered by Spotnana, offering preferred rates at 1,300+ hotels and centralized booking and spend management.Hyatt relaunched its Leverage platform for small-and-midsize businesses, now powered by Spotnana, offering preferred rates at 1,300+ hotels and centralized booking and spend management.
Independent hotels are unknowingly paying OTA commissions on repeat guests they can’t recognize, because Booking.com masks email addresses and phone numbers, making returning guests appear new in hotel systems.Independent hotels are unknowingly paying OTA commissions on repeat guests they can’t recognize, because Booking.com masks email addresses and phone numbers, making returning guests appear new in hotel systems.
The GBTA Foundation’s 2026 benchmark of 204 companies across 28 countries shows average travel sustainability maturity rising to 1.5 on a 0-5 scale, with APAC leading gains and the Americas losing ground.The GBTA Foundation’s 2026 benchmark of 204 companies across 28 countries shows average travel sustainability maturity rising to 1.5 on a 0-5 scale, with APAC leading gains and the Americas losing ground.
The article applies hospitality industry principles, including managing wait times, personalizing interactions, and mapping service gaps, to improve the patient journey in healthcare settings.The article applies hospitality industry principles, including managing wait times, personalizing interactions, and mapping service gaps, to improve the patient journey in healthcare settings.
A practical three-step framework for hotel financial discipline, placing P&L ownership with department heads rather than the Director of Finance.A practical three-step framework for hotel financial discipline, placing P&L ownership with department heads rather than the Director of Finance.
Pertlink’s briefing argues hotels should redeploy front desk hours freed by kiosks and AI to lobby hosting before cutting headcount, with a 90-day test recommended first.Pertlink’s briefing argues hotels should redeploy front desk hours freed by kiosks and AI to lobby hosting before cutting headcount, with a 90-day test recommended first.
Sarath Kumar D has been appointed finance & business support manager of the property with Avik Roy Chowdhury joining as front office manager and Debaraj Rout as the new housekeeping manager, said a release.Sarath Kumar D has been appointed finance & business support manager of the property with Avik Roy Chowdhury joining as front office manager and Debaraj Rout as the new housekeeping manager, said a release.
AIHA’s inaugural AI Hospitality Summit is set for March 1-2, 2027 in San Diego, capped at 500 attendees, with early bird tickets at $395 through November 2026.AIHA’s inaugural AI Hospitality Summit is set for March 1-2, 2027 in San Diego, capped at 500 attendees, with early bird tickets at $395 through November 2026.
Five Asia-Pacific hotel transactions covered, including SC Capital’s THB5.3B Bangkok acquisition, Oriental Holdings’ MYR411M three-hotel Malaysia deal, and Ovolo’s Melbourne divestment.Five Asia-Pacific hotel transactions covered, including SC Capital’s THB5.3B Bangkok acquisition, Oriental Holdings’ MYR411M three-hotel Malaysia deal, and Ovolo’s Melbourne divestment.