Revinate CMO Karen Stephens reflects on 200+ episodes of the Hotel Moment podcast, highlighting recurring themes: service as an org-wide responsibility, human connection, and the need for data foundations before adopting new technology.Revinate CMO Karen Stephens reflects on 200+ episodes of the Hotel Moment podcast, highlighting recurring themes: service as an org-wide responsibility, human connection, and the need for data foundations before adopting new technology.
Behind the moments: Our biggest lessons in hospitality
