Wednesday brought an HN podcast on why boutique luxury is returning rather than evolving, and two arguments that AI in hotels is only as good as the people and written records behind it.Wednesday brought an HN podcast on why boutique luxury is returning rather than evolving, and two arguments that AI in hotels is only as good as the people and written records behind it.
SLH’s Kenan Simmons on the Resurgence of Boutique Luxury, Keeping Customer Service Human, AI Can Only Read the Kitchen You Have Written Down
