A hospitality sales veteran argues that customers increasingly pay a “Certainty Premium” for predictable outcomes, framing reliability and accountability as the new drivers of commercial value.A hospitality sales veteran argues that customers increasingly pay a “Certainty Premium” for predictable outcomes, framing reliability and accountability as the new drivers of commercial value.
Once built the 104-key Welcomhotel Manesar Gurugram will offer an all-day dining restaurant, bar, lounge and recreational space. Complementing these facilities will be over 18,000 square feet of indoor banqueting and 22,000 square feet outdoor event space, positioning the hotel as an attractive venue for weddings, conferences, exhibitions, and large-format social gatherings.Once built the 104-key Welcomhotel Manesar Gurugram will offer an all-day dining restaurant, bar, lounge and recreational space. Complementing these facilities will be over 18,000 square feet of indoor banqueting and 22,000 square feet outdoor event space, positioning the hotel as an attractive venue for weddings, conferences, exhibitions, and...
Key takeaways from Destination AI 2026 in Washington D.C., where 500 hospitality leaders signaled a shift from AI experimentation to live operational deployment across hotel distribution.Key takeaways from Destination AI 2026 in Washington D.C., where 500 hospitality leaders signaled a shift from AI experimentation to live operational deployment across hotel distribution.
The Fern Amritsar, GT Road, Series by Marriott features 64 rooms. Its facilities include The Punjab Table, a multi-cuisine all-day dining restaurant, Spirit House, the rooftop bar, seats 65 guests and offers panoramic city views, and Golden Crust Pastry Shop. A private dining restaurant provides an exclusive setting for meetings and celebrations. It also has Celebrations, a versatile banquet and events space, said a release.The Fern Amritsar, GT Road, Series by Marriott features 64 rooms. Its facilities include The Punjab Table, a multi-cuisine all-day dining restaurant, Spirit House, the rooftop bar, seats 65 guests and offers panoramic city views, and...
A guide to AI’s four layers in hotel revenue management: forecasting algorithms, market intelligence, automated reporting, and conversational AI that answers commercial questions from live data.A guide to AI’s four layers in hotel revenue management: forecasting algorithms, market intelligence, automated reporting, and conversational AI that answers commercial questions from live data.
GOCO Hospitality is expanding its newly acquired Fivelements brand globally, with properties planned in Koh Samui (2027), Bali (2028), Switzerland (2029), and Montenegro (2030).GOCO Hospitality is expanding its newly acquired Fivelements brand globally, with properties planned in Koh Samui (2027), Bali (2028), Switzerland (2029), and Montenegro (2030).
A Mews survey of 3,250 travelers finds guests accept AI for functional tasks like rate tracking but resist it for personal decisions, and prefer personalization built on data they knowingly shared.A Mews survey of 3,250 travelers finds guests accept AI for functional tasks like rate tracking but resist it for personal decisions, and prefer personalization built on data they knowingly shared.
In her new position, Dorairaj will lead the hotel’s spa and wellness offering, with a focus on strengthening The Leela Spa as a destination for holistic and integrated wellbeing, said a release.In her new position, Dorairaj will lead the hotel’s spa and wellness offering, with a focus on strengthening The Leela Spa as a destination for holistic and integrated wellbeing, said a release.
Dinesh Sreevasudevan joins as cluster director of sales & marketing, across Novotel Chennai OMR, ibis Chennai OMR and Novotel Chennai SIPCOT. Jaganathan Mohanraj takes over as director of engineering for the three properties while Suchana Misra is their new learning & development manager, said a release.Dinesh Sreevasudevan joins as cluster director of sales & marketing, across Novotel Chennai OMR, ibis Chennai OMR and Novotel Chennai SIPCOT. Jaganathan Mohanraj takes over as director of engineering for the three properties while Suchana Misra is their new learning & development manager, said a release.
A self-audit of 84 published pieces across 2026 yields a four-play Q4 framework: count AI costs on the P&L, own your machine-readable property data, prepare for agentic booking, and protect human touchpoints.A self-audit of 84 published pieces across 2026 yields a four-play Q4 framework: count AI costs on the P&L, own your machine-readable property data, prepare for agentic booking, and protect human touchpoints.