The U.S. hotel pipeline totals 5,901 projects and 692,999 rooms at Q3 2026, with extended stay at 40% of projects and luxury chain scales hitting record highs.The U.S. hotel pipeline totals 5,901 projects and 692,999 rooms at Q3 2026, with extended stay at 40% of projects and luxury chain scales hitting record highs.
Located within two landmark mixed-use developments by Brigade Group, the hotels are expected to serve the growing demand from business travelers, meetings and events, social celebrations, and leisure travelers in Bengaluru, one of India’s most dynamic economic centers. Both hotels are expected to feature a range of amenities, including an all-day dining restaurant, specialty restaurant, grab-and-go offering, rooftop bar, pool bar, fitness facilities and flexible event spaces, creating vibrant environments where guests can connect, collaborate and celebrate, said a release.Located within two landmark mixed-use developments by Brigade Group, the hotels are expected to serve the growing demand from business travelers,...
An opinion piece arguing that AI-native service companies will reshape hotel management by owning outcomes, pricing on margin rather than labor, and replacing headcount metrics with compute-loaded P&L lines by 2027.An opinion piece arguing that AI-native service companies will reshape hotel management by owning outcomes, pricing on margin rather than labor, and replacing headcount metrics with compute-loaded P&L lines by 2027.
The Central Consumer Protection Authority has fined Shangri-La Eros hotel in New Delhi for an illegal service charge. The hotel had automatically added a 10% service charge to bills, which was considered unfair. After receiving a consumer complaint, the CCPA directed the hotel to stop this practice immediately. The hotel argued that the service charge was discretionary and optional.The Central Consumer Protection Authority has fined Shangri-La Eros hotel in New Delhi for an illegal service charge. The hotel had automatically added a 10% service charge to bills, which was considered unfair. After receiving a consumer complaint, the CCPA directed the...
Hilton and Marriott are now discounting franchise fees for hotels with strong guest satisfaction scores, signaling a shift toward incentivizing frontline service quality over points-based loyalty.Hilton and Marriott are now discounting franchise fees for hotels with strong guest satisfaction scores, signaling a shift toward incentivizing frontline service quality over points-based loyalty.
Is Your Procurement Paying Back? Measuring Last Year’s Purchases Before You Approve This Year’s List
A framework for hotel procurement reviews that ties this year’s purchase list to last year’s measurable returns, covering spend-by-category analysis, vendor performance scoring, and a one-page sign-off process.A framework for hotel procurement reviews that ties this year’s purchase list to last year’s measurable returns, covering spend-by-category analysis, vendor performance scoring, and a one-page sign-off process.
The onboarding of Manoj Bhanja as financial controller, Shruti Saini as human resource manager, Amit Bharti as food & beverage manager, and Mudit Saxena as front office manager, further streamlines the property’s operations, enhance guest experiences and support continued growth and expansion, said a release.The onboarding of Manoj Bhanja as financial controller, Shruti Saini as human resource manager, Amit Bharti as food & beverage manager, and Mudit Saxena as front office manager, further streamlines the property’s operations, enhance guest experiences and support continued growth and expansion, said a release.
Mews’ Unfold conference expands to two days in Amsterdam on May 11-12, 2027, splitting into a customer product day and an open industry day.Mews’ Unfold conference expands to two days in Amsterdam on May 11-12, 2027, splitting into a customer product day and an open industry day.
Hotels winning corporate bookings in 2024 are evolving into productivity and wellness ecosystems, blending frictionless tech with high-EQ staff to meet the demands of hybrid-era business travelers.Hotels winning corporate bookings in 2024 are evolving into productivity and wellness ecosystems, blending frictionless tech with high-EQ staff to meet the demands of hybrid-era business travelers.
Radisson Hotel Group CEO Federico González discusses how cultural intelligence and understanding ownership structures shaped his approach to turning around companies.Radisson Hotel Group CEO Federico González discusses how cultural intelligence and understanding ownership structures shaped his approach to turning around companies.