I want to say something out loud that many people in hospitality feel but rarely articulate clearly, partly because it sounds too dramatic for an industry built on calm confidence, operational stability, and a belief that good service will always speak for itself.I want to say something out loud that many people in hospitality feel but rarely articulate clearly, partly because it sounds too dramatic for an industry built on calm confidence, operational stability, and a belief that good service will always speak for itself.
The hospitality industry has entered an AI-defined era faster than most anticipated. Discovery, distribution, guest behavior, and hotel operations are shifting at a pace that renders traditional strategies outdated before they reach full implementation. The gap between hotels that adapt and those that hesitate shows in performance metrics and, more visibly, in the guest journey itself.The hospitality industry has entered an AI-defined era faster than most anticipated. Discovery, distribution, guest behavior, and hotel operations are shifting at a pace that renders traditional strategies outdated before they reach full implementation. The gap between hotels that adapt and those that hesitate shows...
Set against the vineyards and forests of Georgia’s Kakheti wine region, Lopota Lake Resort and Spa has grown from a family-run retreat into one of Europe’s most ambitious independent resort expansions. Its evolution mirrors a wider shift in leisure hospitality: travellers are increasingly looking beyond the traditional Mediterranean and Alpine circuits for destinations that feel rooted, experiential, and compelling in every season.Set against the vineyards and forests of Georgia’s Kakheti wine region, Lopota Lake Resort and Spa has grown from a family-run retreat into one of Europe’s most ambitious independent resort expansions. Its evolution mirrors a wider shift in leisure...
SIOUX FALLS, SD | Wednesday, Feb. 11 – Stayntouch, a global leader in cloud hotel property management systems (PMS), announced a partnership with Regency Hotel Management, a Midwest-based management company with a nationwide portfolio of more than 100 properties. Through the partnership, Regency has deployed Stayntouch’s modern cloud PMS across its independent hotels, enabling rapid deployment and immediate operational impact.SIOUX FALLS, SD | Wednesday, Feb. 11 – Stayntouch, a global leader in cloud hotel property management systems (PMS), announced a partnership with Regency Hotel Management, a Midwest-based management company with a nationwide portfolio of more than 100 properties. Through the...
Flexkeeping, a Mews company, has launched a new and improved Analytics Dashboard, designed to give hotel teams a clearer, more accurate view of housekeeping performance. The dashboard turns complex, high-volume housekeeping activity into actionable insights.Flexkeeping, a Mews company, has launched a new and improved Analytics Dashboard, designed to give hotel teams a clearer, more accurate view of housekeeping performance. The dashboard turns complex, high-volume housekeeping activity into actionable insights.
The number of hotel rooms in Saudi Arabia is set to expand materially from an existing stock of 171,650 keys, with around 94,500 additional rooms currently under construction or at advanced planning stages, following a stellar year in which the Kingdom’s travel and tourism industry expanded by 32%. The hotel pipeline is revealed in The Saudi Report from global property consultancy Knight Frank, which offers fresh insights into the nation’s unprecedented economic transformation.The number of hotel rooms in Saudi Arabia is set to expand materially from an existing stock of 171,650 keys, with around 94,500 additional rooms currently under construction...
Baptist Health is planning to build a 15-story, $110 million hotel to its campus on the Downtown Southbank in Jacksonville, Florida. The 226-guestroom hotel is planned at Palm Avenue and Gary Street on an 1.82-acre site at 1051 Palm Ave., which is now a parking lot. Plans include a 5,000-square-foot rooftop restaurant and terrace open to the public, plus 130 parking spaces. Concord Hospitality Enterprises would operate the hotel.
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The collaboration broadens international stay options for Indian travellers across city hotels and resort destinations in Europe, Asia, and the Middle East. With a strong presence across major global travel hubs as well as emerging destinations, the Minor Hotels portfolio caters to varied travel needs, from business and short city breaks to leisure and longer-stay holidays, said a release.The collaboration broadens international stay options for Indian travellers across city hotels and resort destinations in Europe, Asia, and the Middle East. With a strong presence across major global travel hubs as well as emerging destinations, the Minor Hotels portfolio caters to...
Leading real estate developers Related Group (Related) and Dezer Development have completed vertical construction at the Rosewood Residences Hillsboro Beach, marking a major milestone for South Florida’s most exclusive new address and the first-ever hospitality-branded condominium in the area.Leading real estate developers Related Group (Related) and Dezer Development have completed vertical construction at the Rosewood Residences Hillsboro Beach, marking a major milestone for South Florida’s most exclusive new address and the first-ever hospitality-branded condominium in the area.
When Harry Gordon Selfridge opened his revolutionary department store in London in 1909, he didn’t just bring American-style retail to the heart of Britain—he introduced a philosophy that would shape the customer experience for more than a century.When Harry Gordon Selfridge opened his revolutionary department store in London in 1909, he didn’t just bring American-style retail to the heart of Britain—he introduced a philosophy that would shape the customer experience for more than a century.