For over a year, business continuity in every industry has been tested. The only way to stay in business was to innovate, diversify, try new things and seek opportunities once thought impossible. Companies were again tested on their ability to sustain critical business activity when an arctic storm swept across Texas and then into 25 additional states. The ice storm left catastrophic and unprecedented damage. As the ice melts, contractors, skilled trade professionals and homeowners begin to make temporary plumbing repairs. Julia Bell, Ferguson district operations manager in Texas reported, “Being a major distributor of plumbing products, Ferguson understands the...